Brooks England Saddle Warranty

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Re: Brooks England Saddle Warranty

Postby rifraf » Fri Apr 05, 2013 6:00 pm

Hi Andrew,
what was the outcome of your saddle issue?
Hoping to hear you had a positive one.
Cheers
Aidan
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by BNA » Fri Apr 05, 2013 8:49 pm

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Re: Brooks England Saddle Warranty

Postby Aushiker » Fri Apr 05, 2013 8:49 pm

Hi Aidan

All sorted. I just posted it back to Brooks in the UK as advised, they repaired and sent it back all in a pretty good time.

Just cost me the postage which was less than having it repaired here.

Andrew
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Re: Brooks England Saddle Warranty

Postby HappyHumber » Fri Apr 05, 2013 9:46 pm

A good result, Andrew...

Though I must add, my earlier described experiences and dealing with Abbotsford in Vic. were with saddles out of warranty. That might've made the difference with regards the cost benefit analysis ;)
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Re: Brooks England Saddle Warranty

Postby Aushiker » Fri Apr 05, 2013 10:34 pm

HappyHumber wrote:A good result, Andrew...

Though I must add, my earlier described experiences and dealing with Abbotsford in Vic. were with saddles out of warranty. That might've made the difference with regards the cost benefit analysis ;)


It was just out of warranty but if they hadn't offered a free fix I would have sent it over east.

Andrew
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