Anyone doing a CRC order soon??

quick update

Postby bak01 » Tue Dec 23, 2008 1:34 pm

I am still waiting for a couple of people's funds to show up, as soon as I see them or get confirmations I'll place the order.



Cheers.......
Ali

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by BNA » Tue Dec 23, 2008 1:51 pm

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Postby Kalgrm » Tue Dec 23, 2008 1:51 pm

My money is in. Who are we waiting on? Come on guys - pony up! What are ya waitin' for? Christmas? :)
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Postby Aushiker » Tue Dec 23, 2008 1:54 pm

Kalgrm wrote:My money is in. Who are we waiting on? Come on guys - pony up! What are ya waitin' for? Christmas? :)


Mine went last night and I got you a chrissy present ... free postage :)

Andrew
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Postby bak01 » Tue Dec 23, 2008 3:31 pm

Andrew could you please a bit more specific with your order specially seat post, what size????

Need response urgently
Ali

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Postby Aushiker » Tue Dec 23, 2008 3:53 pm

bak01 wrote:Andrew could you please a bit more specific with your order specially seat post, what size???? Need response urgently


Sorry about that. Thought it was in the link. Details emailed.

Regards
Andrew
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Postby bak01 » Tue Dec 23, 2008 4:31 pm

Hey Every one,

The order has gone through. I double checked to make sure every item was in stock before I placed the order. The rest I leave up to CRC, hopefully all is good.

I did forget to take into account the conversion rate of the credit card. CRC do charge in British Pounds, not to worry.

Anyway thanks everyone, once I receive the items I will let you guys know where and when you can pick up your stuff.


Cheers.........
Ali

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Postby Caelum » Tue Dec 23, 2008 4:36 pm

All orders i've done(with UK cycle sites, and HK electronics sites) i've not had any penalty for using my CC overseas.

Maybe it is just my credit card that doesn't charge conversion rates etc... But last time i did a CRC order, it was only the value of the order that was charged to my card, nothing else.

Maybe your bank isn't so nice.
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Postby Kalgrm » Tue Dec 23, 2008 4:42 pm

Ali,

You need to change the currency viewed in at the top right of the screen when you first get onto the site. They quote in Aussie dollars than, and the prices are pretty much up to date, most of the time. Sometimes we even get a bonus - they were slow converting when the AUD plummeted earlier this year and we got stuff cheap for longer (unlike petrol stations ... :? )

Cheers,
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Postby bak01 » Tue Dec 23, 2008 4:42 pm

I used paypal to pay for the order and they have already charged my CC.

I did go by putting my credit card details direct but it was exactly the same.

What bank are you with I am changing. :))
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Postby bak01 » Tue Dec 23, 2008 4:46 pm

Yep I did have Australian Dollar and country as Australia. The prices were showing in Australian Dollar.

But when I completed the order and entered the my credit card details the final amount was BPound with an approx AUD in brackets.
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Postby Caelum » Tue Dec 23, 2008 5:30 pm

That's because you ARE charged in GBP, not AUD.


It doesn't matter what currency you set it to, you will ALWAYS pay in GBP at their end. You just need to trust that your bank charges at the correct exchange rate.
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Postby kukamunga » Tue Dec 23, 2008 10:40 pm

After seven days of no feedback from CRC regarding the $900+ order I did last Monday (six people in on it), I finally got an email from them yesterday. After a bit of chopping and changing of a couple of items this afternoon, it seems the order is ready for dispatch - at last!

My christmas present might still arrive before the end of the year! (Hope they send all the right stuff)

Good luck with your order
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Postby steellife » Tue Dec 23, 2008 10:55 pm

Thanks Ali

Goodonya for pushing through with the order.
With the Christmas and end of year hoopla, hopefully we'll see the goodies early in the New Year.
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Postby bak01 » Wed Dec 24, 2008 9:30 am

no worries at all mate... with a bit of luck we might see our stuff before the end of the year.
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Postby Aushiker » Mon Jan 05, 2009 10:01 am

G'day

Any news on how the order is progressing?

Regards
Andrew
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Postby kukamunga » Mon Jan 05, 2009 2:32 pm

Guess what? No - my CRC order has still not arrived.

A week after my last post here, I received an invoice from CRC for an extra small payment for some extra items added a week earlier, and I promptly paid by PayPal. Six days later, and I still don't know if my order is on it's way! :evil:

In the meantime, a small order I did with IcyclesUSA on Dec 28, arrived today! :)

CRC website wrote:CRC - Welcome to Europe's Largest Online Bike Store

Europe's Slowest Online Bike Store?

Not Happy Jan! :| Don't hold your breath, guys.... and make doubly sure everything is in stock :?

Wouldn't it be hilarious if you guys get your order before me! My sides are splitting just thinking about it...... :?
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Postby vitualis » Mon Jan 05, 2009 3:27 pm

Curious... I have an order from just before Christmas (23/12/2008)... quite a few items, about $850 worth arrive today.

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Postby bak01 » Mon Jan 12, 2009 1:04 pm

vitualis why are you curious??? is it because you received it quick??

Our order was around $830.00 and was place just before XMAS. I have not heard anything from CRC regarding the order not an email nothing what so ever.
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Postby Matty » Mon Jan 12, 2009 1:55 pm

I assume it's because he's received his order already that was placed at a similar time. Seems CRC is a bit hit and miss lately.

Ali, have you tried emailing them regarding our group order?
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Postby bak01 » Mon Jan 12, 2009 2:08 pm

I have and still waiting for a reply......
Ali

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Postby kukamunga » Mon Jan 12, 2009 2:44 pm

Finally got confirmation on the weekend that my ~ $900 AUD CRC 'all in stock' order (placed on Dec 15) has finally been dispatched..... minus four items that were all 'in stock' when I ordered, plus another (my crissy present to myself) that was 'in stock', then 'out of stock :( then 'back in stock' :) and then finally 'out of stock' which I was told after dispatch! :evil:

Now, I (and five others) are waiting for the package to turn up...... and work out who has to be refunded. CRC has refunded me, though I haven't checked if it's the right amount yet

Motto? Order a month before xmas if you want it for xmas, and don't expect prompt replies over xmas new year period :?
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Postby Aushiker » Mon Jan 12, 2009 2:46 pm

bak01 wrote:I have and still waiting for a reply......


Maybe a phone call is warranted?

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Postby kilroy » Mon Jan 12, 2009 3:05 pm

I'll jump on and have my quick whinge. I ordered a BBB Torque Kit on the 27/12. The order was processed, it said nothing about stock being low etc. A few days ago after it hadn't arrived, I checked my CRC account. The order had the 'processing' status still. I sent an email to customer care and they sent me an apology saying the item was due back in stock on the 16/1. A simple email telling me that would have gone a long way.
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Postby bak01 » Wed Jan 14, 2009 1:03 pm

good news fellas, CRC replied last night and they said the order has been processed the day before and they were hoping to dispatch yesterday. I have not received a dispatch confirmation as yet.
Ali

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Postby Matty » Wed Jan 14, 2009 6:18 pm

bak01 wrote:good news fellas, CRC replied last night and they said the order has been processed the day before and they were hoping to dispatch yesterday. I have not received a dispatch confirmation as yet.


Excellent. Thanks for chasing that up Ali.
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