Campy broken shifter paddle

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wheels46
Posts: 204
Joined: Mon Aug 23, 2010 9:30 am

Campy broken shifter paddle

Postby wheels46 » Mon Jan 27, 2014 2:31 pm

Break it to me gently people... how much trouble am I in here? :cry:

Does anybody know of source for the (flimsy plastic) part? FWIW It's 2013 Centaur. For the front derailleur.

Not happy as it's only around 7 months old !!! :evil:

Thanks in advance.



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geoffs
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Re: Campy broken shifter paddle

Postby geoffs » Mon Jan 27, 2014 2:40 pm

easily replaceable part which should be covered by warantee

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wheels46
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Re: Campy broken shifter paddle

Postby wheels46 » Mon Jan 27, 2014 2:45 pm

Thanks for you help Geoffs. Who would I contact re; warranty. Campagnolo themselves or Ribble who I purchased it from?

eeksll
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Re: Campy broken shifter paddle

Postby eeksll » Mon Jan 27, 2014 4:00 pm

I'd try contact ribble first.

let us know how you go, TBH, I was always a bit concerned about that paddle breaking. Looks like such a weak connection and it feels like like it takes some effort to move that shifter too.

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wheels46
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Re: Campy broken shifter paddle

Postby wheels46 » Mon Jan 27, 2014 6:21 pm

eeksll wrote:I'd try contact ribble first.

let us know how you go, TBH, I was always a bit concerned about that paddle breaking. Looks like such a weak connection and it feels like like it takes some effort to move that shifter too.


Yep I've let them know... I agree. On the front mech it feels really bendy when you shift. I was lucky enough to find a single one for sale on ebay. That will get me back on the road and I'll let you know how the whole warranty thing works out. Not holding my breath. :wink:

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wheels46
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Re: Campy broken shifter paddle

Postby wheels46 » Tue Jan 28, 2014 9:33 am

Ribble contacted me. It appears the shifters are covered by a 3 year warranty. :D I just have to post it back with the standard explanation form and they investigate then replace it.

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Jean
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Re: Campy broken shifter paddle

Postby Jean » Tue Feb 04, 2014 12:27 pm

Bum that Campag has made that a plastic part. On my 2010 Centaur it's alu. I wonder if an alu Athena lever fits?

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