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Vanishing User Accounts

Posted: Wed May 18, 2011 6:23 am
by AUbicycles
After a database crash late last week, a few user accounts vanished.
After a bit of detective work and support from fellow mod m@ who has helped me with the programming bit - 4 member accounts have been ressurected and 3 more are in the works (once they get back to me with some details).

From error messages, there may be a few more who have yet to login and discover the problem - simply email me so that we can start and sort it out.

Cheers
Christopher

Re: Vanishing User Accounts

Posted: Mon Jun 20, 2011 4:41 pm
by orbeas
Well done for the quick response my acount went down now ok 8)

Re: Vanishing User Accounts

Posted: Mon Jun 20, 2011 7:45 pm
by AUbicycles
:shock: huh?

Re: Vanishing User Accounts

Posted: Tue Jun 21, 2011 12:19 pm
by orbeas
AUbicycles wrote::shock: huh?
On saturday i had drammas logging in(unable to log in) was saying password was incorrect,monday with same password ,ok

Re: Vanishing User Accounts

Posted: Tue Jun 21, 2011 7:33 pm
by AUbicycles
Unrelated issue.

Often this issue as described is 'local' - so you may have at Caps Lock on for example.
A trick I use is copying and pasting the password if it just isn't working.

Also - worth refreshing everything by clearing the cache and cookies... and when you log in again click the checkbox to remain logged in - and usually you won't have issues after that.