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Website Downtime

Posted: Tue Jan 15, 2013 8:08 pm
by AUbicycles
I was not online and just got reports of 25 minutes downtime between 4:30 - 5:00 PM today

Obviously wanted to find out and spotted that the webhost mediatemple was performing an upgrade and for some reason I didn't receive any notification. I am enquiring as to why though at least know the reason and apologise for any inconvenience or shock.

Re: Website Downtime

Posted: Tue Jan 15, 2013 9:02 pm
by reefer
Been a few occasions this week I tried to open BNA and was unable too like today. I was able to read some forum posts, by using my history to open the page but the HTTP address had an M before the usual BNA web address. I guessed this was some sort of cached page?

Re: Website Downtime

Posted: Tue Jan 15, 2013 11:20 pm
by AUbicycles
m usually indicated mobile, though we don't specifically serve a mobile version - though do support tapatalk which I recommend for viewing on a smart phone. I havn't spotted downtime apart from today, so please email me a screenshot if you get it again.

--

On the hosting upgrade - I would expect notifications of upgrade and maintenance to be sent via email by default (which was not the case). Settings have been changed and for planned downtime can better provide notification here.

Re: Website Downtime

Posted: Sat Jan 19, 2013 11:27 pm
by skull
I find the tapatalk app a bit buggy. Usually get 2-3 errors a day requiring a force close of the application.

Re: Website Downtime

Posted: Sun Jan 20, 2013 12:14 am
by The Walrus
I never have a problem with Tapatalk...maybe I'm lucky, or just full of <language>

Re: Website Downtime

Posted: Sun Jan 20, 2013 12:15 am
by AUbicycles
Hi,
A tapatalk update is due (on the forums) and I hope that this helps.... it is a big update so requires planning and heaps of changes.