Garmin 810-turning off by itself

andrich
Posts: 82
Joined: Tue Apr 15, 2014 5:55 pm

Garmin 810-turning off by itself

Postby andrich » Fri Jan 06, 2017 5:52 pm

Hi guys,
i was hoping for some help with my 810.

For about the last month it has turned itself off 4 times mid riding. One minute its going fine, the next i look down and its off. It also doesnt auto-save so i basically lose the first part of my ride.
Can anyone shed some light on why this might be happening?
Battery is always charged.
I have read that it can be a loose battery contact or something to do with the software update (Currently running 5.10) but i am not sure

If anyone has had the same issue and worked it out i would love to hear it
thanks in advance
Michael

andrich
Posts: 82
Joined: Tue Apr 15, 2014 5:55 pm

Re: Garmin 810-turning off by itself

Postby andrich » Fri Jan 06, 2017 6:05 pm

sorry thats update 6.10 not 5.10

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A_P
Posts: 367
Joined: Tue Nov 09, 2010 12:07 pm
Location: Gold Coast

Re: Garmin 810-turning off by itself

Postby A_P » Fri Jan 06, 2017 7:46 pm

i would start by backing up everything.
manually deleting anything on the device and then doing a hard reset and a reformat the SD card if you have one.
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enduro2
Posts: 82
Joined: Sun Oct 07, 2012 12:50 am

Re: Garmin 810-turning off by itself

Postby enduro2 » Fri Jan 06, 2017 9:37 pm

My 800 was doing similar, then I found that it was set by default to turn off after so many minutes ... about half way into my ride.

I'm sure you have checked for that.

Not in direct relation: I also own an Etrex 30 and a known issue model wide is for it to just turn off on it's own accord. No update, resetting or battery change will change it.

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