Internat Purchases

Questions about purchasing bicycles and parts

Postby bones922 » Wed Apr 04, 2007 9:19 pm

I've ordered from Torpedo7 and received the item in 4 days.

I've also ordered from Probikekit in the UK and received everything in 7 days.

Very happy with internet ordering so far.

Cheers.

Marty
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by BNA » Sat Apr 07, 2007 10:32 am

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Postby tuco » Sat Apr 07, 2007 10:32 am

MJF wrote:
tuco wrote:cyclesports.com.au


Thought I would have a look - redirects to "Computrainer Australia", which doesn't seem to sell anything useful (to me, anyway).


Oops,my mistake, it should have been www.cyclingsports.com.au
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Postby pospete » Sat Apr 07, 2007 10:15 pm

I make several purchases on Ebay for stuff here in Aus. I have to say with my other hobbies, I often find a shop will advertise something on their website that is not in stock. I think it tends to be a USA thing tho. Not that I'm saying they are big headed!
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Postby key » Sun Apr 15, 2007 7:33 pm

i find that most of the time probike kit has the cheapest prices of bike parts unless some place is haveing a massive sale.
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Postby mikesbytes » Sun Apr 15, 2007 8:24 pm

tuco wrote:
MJF wrote:
tuco wrote:cyclesports.com.au


Thought I would have a look - redirects to "Computrainer Australia", which doesn't seem to sell anything useful (to me, anyway).


Oops,my mistake, it should have been www.cyclingsports.com.au


I've got an order in with them at the moment, shall see what happens.

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Postby stevos » Mon Apr 16, 2007 12:25 am

wanted to purchase from torpedo7 but dont have a credit card and they dont except other payment methods :(
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Postby wayno » Mon Apr 16, 2007 9:38 pm

Torpedo 7 is awesome. Great service and damn cheap... I got Vittoria Rubino Pro tyres for $20 each earlier in the year...WOW
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Postby gururug » Mon Apr 16, 2007 10:53 pm

Great experience with Cecil Walker. :D :D :D

Products in stock / Sent promptly

It's a shame more retailers can't deliver this kind of service
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Postby heavymetal » Tue Apr 17, 2007 12:39 am

gururug wrote:Great experience with Cecil Walker.


Same here. I've ordered many times and the stuff is always in stock and sent here pretty fast.
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Postby mikesbytes » Tue Apr 17, 2007 10:19 am

mikesbytes wrote:
tuco wrote:
MJF wrote:
tuco wrote:cyclesports.com.au


Thought I would have a look - redirects to "Computrainer Australia", which doesn't seem to sell anything useful (to me, anyway).


Oops,my mistake, it should have been www.cyclingsports.com.au


I've got an order in with them at the moment, shall see what happens.


Received the stuff already. Prompt service.
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Postby DrEvil123 » Tue Apr 17, 2007 3:18 pm

ProBikeKit have stuffed up my latest order, they didn't put in the sunglasses even though I paid for them. The packing slip doesn't have them ticked off either.

This will be a good test of after-sale service.

I will keep you updated :)
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Postby mikesbytes » Tue Apr 17, 2007 3:47 pm

DrEvil123 wrote:ProBikeKit have stuffed up my latest order, they didn't put in the sunglasses even though I paid for them. The packing slip doesn't have them ticked off either.

This will be a good test of after-sale service.

I will keep you updated :)


I had an error with my PBK order, I received one item that wasn't ticked and didn't receive one item that was ticked. I emailed them and they sent thru the time pretty much straight away.

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internet purchases

Postby bigbuzz73 » Tue Apr 17, 2007 3:54 pm

Hi guys,
I just received a pair of Santini T-Gel bibknicks from U.K. bought through Ebay. Took 9 days to arrive and cost A$70.00 delivered to my door. They retail for $200.00 in Aust. Also bought a Santini jersey for $42 from a USA bike shop and the exact same jersey is about $120 in a couple of Melbourne bike shops I've seen. I've made similar savings on pedals, shoes, etc.
I can see Ebay eventually putting the parts and accessories side of Australian bike shops out of business due to their desire to make more than 100% gross profit. I've bought heaps of stuff through Ebay and never had a single problem with overseas sellers.
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Re: internet purchases

Postby sogood » Tue Apr 17, 2007 4:19 pm

bigbuzz73 wrote:I've bought heaps of stuff through Ebay and never had a single problem with overseas sellers.

Agreed, as long as you choose wisely. Stay only with sellers with a good track record and never bid for any item that's too cheap to be true.
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Postby DrEvil123 » Fri Apr 20, 2007 2:17 am

mikesbytes wrote:
DrEvil123 wrote:ProBikeKit have stuffed up my latest order, they didn't put in the sunglasses even though I paid for them. The packing slip doesn't have them ticked off either.

This will be a good test of after-sale service.

I will keep you updated :)


I had an error with my PBK order, I received one item that wasn't ticked and didn't receive one item that was ticked. I emailed them and they sent thru the time pretty much straight away.

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2 days since I requested an update about my missing item and no reply yet. This is starting to get annoying!
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Postby mikesbytes » Fri Apr 20, 2007 8:31 am

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Postby Halfanewb » Fri Apr 20, 2007 9:30 am

Dang i hope my order from pbk goes through with no problems, i ordered a pair of conti gp4000 tires 7 days ago and im waiting with much antici.....pation
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Postby DrEvil123 » Fri Apr 20, 2007 10:07 am



Sent one off last night. No reply this morning but hopefully I will hear something before the weekend.
Anthony.
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Postby Halfanewb » Fri Apr 20, 2007 11:37 am

parcel from pbk arrived about 5 mins ago /homer drool
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Postby MichaelB » Fri Apr 20, 2007 12:14 pm

Imanewbie wrote:parcel from pbk arrived about 5 mins ago /homer drool


What was the damage all up incl postage ?

Plain black or pretty colours ????????????????
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Postby gururug » Fri Apr 20, 2007 12:40 pm

The only issue with remote purchases is that returns are uneconomic.

Most online retailers make you ship products back at YOUR expense thus any item that has a high likelyhood of stuffing up (i.e. expensive computer) should be bought locally for support / warranty reasons.

Hypothetically, you buy a tyre for 30$ from an online shop. Its malformed and unusable. The cost (and time) of sending back will most likely outvalue the cost of ordering another 1.
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Postby gururug » Fri Apr 20, 2007 12:57 pm

Experiencing mediochre turnaround with KOM cyclery.

THere website says, "We generally aim to have your order to you in 2-4 working days. There will be times when this will not be achieved due to stock or shipping issues."

However they don't keep in touch with you to email you say after 4 working days to tell you were your order is at.

I ordered a seat post and a hydration pack and it is taking them 8 days to order in the hydration pack to it looks like i'm going to recieve my order after about 11 days.

Damn, I need that damn seat post!!!
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Postby Halfanewb » Fri Apr 20, 2007 12:59 pm

MichaelB wrote:
Imanewbie wrote:parcel from pbk arrived about 5 mins ago /homer drool


What was the damage all up incl postage ?

Plain black or pretty colours ????????????????


$40 per tire and $18 to post 7 day delivery time , got the silver stripe same shade as the handlebar tape, wasnt my first choice cause i really wanted the black/black gp 4000s cause of the bling lettering on the sidewalls but they never have them in stock,, still the stripe looks pretty cool :) . might take a piccy of her and post it later /my precious.
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Postby mikesbytes » Fri Apr 20, 2007 7:45 pm

T7 delivery came promptly. 100% success rate with them so far.

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Postby DrEvil123 » Sat Apr 21, 2007 10:20 am

PBK Update:

Sent the update email off on Thursday night and still no reply from them. This order has been strange, they didn't even send me the usual "your order has been shipped" email. My order a month ago went flawlessly, this one has a lot left to be desired.

If only their prices weren't so good :(
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