Page 1 of 1

PROBIKEKIT

Posted: Tue Jul 24, 2007 7:57 pm
by stevos
Just got my order today which i ordered on tuesday from pb and its all great stuff, very cheap and very fast shipping from the uk, am very happy and will use again, just got my tax return back today so looks like i might have to order some more stuff, lol. The only complaint is the bib knicks i got make me look like i have a camel toe, lol :oops:

Posted: Tue Jul 24, 2007 10:49 pm
by gdl_gdl
+1 about PBK, (except the Camel Toe comment! :roll: :roll: )

Cheers,

Gary

Posted: Tue Jul 24, 2007 11:03 pm
by thomas_cho
Hmm ... I placed my PBK order 5/7/07 .. nothing till today. Darn.

Posted: Wed Jul 25, 2007 9:22 am
by sogood
thomas_cho wrote:Hmm ... I placed my PBK order 5/7/07 .. nothing till today. Darn.

Must be out of stock. What exotic order did you make?

Posted: Wed Jul 25, 2007 2:13 pm
by thomas_cho
No not out of stock, as I received a package shipped confirmation on the 5/7/07. So far no reply from them regarding my emails to let them know nothing has arrived on my doorstep.

This is a real shame , I ordered the Veloce shifters and calipers ... and was looking forward to installing them ...

Posted: Wed Jul 25, 2007 2:31 pm
by Aushiker
thomas_cho wrote:No not out of stock, as I received a package shipped confirmation on the 5/7/07. So far no reply from them regarding my emails to let them know nothing has arrived on my doorstep.

With a recent order I had to phone them to find out where the missing part was. They didn't reply to emails. Oh BTW no pedals yet either.

Andrew

Posted: Wed Jul 25, 2007 4:30 pm
by thomas_cho
To be fair, and this was a year ago, something was missing, and the replacement was promptly sent, no questions asked. So ... on the whole I have been quite happy with PBK, and have confidence in them.

But recently I have been hearing more and more complaints about not replying to emails, mistakes in shipping, etc.

Hopefully I dont get stiffed on this one!

Posted: Sat Jul 28, 2007 8:18 am
by thomas_cho
Okay no sign of my package till today. No replies to my emails either.

Anyone experience the same treatment from PBK as I did?

Anyone experience not receiving their order as well?

I would hate to have to contact my bank to reverse the charge, as that is more hassle.

Posted: Sat Jul 28, 2007 1:11 pm
by Aushiker
thomas_cho wrote:Okay no sign of my package till today. No replies to my emails either.

Anyone experience the same treatment from PBK as I did?

Anyone experience not receiving their order as well?

I would hate to have to contact my bank to reverse the charge, as that is more hassle.

Yes. Phone them ... I got a promise of delivery. Its been a week and nothing but a week is pretty good out of the UK. I will give them another week in my case and then email in a more formal tone with the option to involve consumer protection. That should encourage an outcome :shock: .

I have a personal email address for PBK if you want to try that. Email me directly for the details.

Regards
Andrew

Posted: Wed Aug 01, 2007 12:10 pm
by Aushiker
G'day

Please to report that my Shimano M424 pedals for Joe have arrived from PBK. Very nice looking too. Sadly have to go to Singapore this weekend so will not be able to try them out till the following weekend.

Regards
Andrew

Posted: Wed Aug 01, 2007 12:26 pm
by mikesbytes
That took its time.

My PBK order on Thursday evening arrived Tuesday morning

Posted: Wed Aug 01, 2007 7:55 pm
by thomas_cho
No sign of mine! What am I doing wrong?