Online Purchases - good and bad experiences

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rodneycc
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Location: Melbourne Eastern Suburbs, Victoria

Re: Online Purchases - good and bad experiences

Postby rodneycc » Thu Oct 04, 2018 8:08 am

First real online overseas purchase from Merlin since the gst changes. Not real happy about it to be honest.
Round figures
Pirelli p zero velo tyre $50
Cinelli vollee bar tape $21
Delivery $9
Total $80
Gst $8
Total $88

So they include the delivery in the gst as well which I didn't know.

Delivery plus gst is $17 out of a $70 order!

Nobody else seem to have both items in stock. Would of went with bikebug which was $60 for the tyre plus $10 delivery but didn't have the tape I wanted and would have been about the same. But the Aust shops are looking a lot more competitive now with that gst on.
2013 BMC TM SLR01;2013/14 Bianchi Inf CV
2013 Lynskey Helix;2013 XACD Ti Di2
2013 Giant TCR Adv SL1;2014 Giant Defy Adv SL

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foo on patrol
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Location: Sanstone Point QLD

Re: Online Purchases - good and bad experiences

Postby foo on patrol » Sat Oct 20, 2018 7:43 am

Bought a Rudy Project Wing57 helmet from Rudy on Sunday and was waiting for me when I got home Thursday. $99 instead of $399, gotta be happy with the price and service. :mrgreen:

Foo
I don't suffer fools easily and so long as you have done your best,you should have no regrets.
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Ross
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Re: Online Purchases - good and bad experiences

Postby Ross » Sat Oct 20, 2018 8:58 am

rodneycc wrote:Delivery plus gst is $17 out of a $70 order!


$17 is pretty cheap really to ship something from the other side of the world. Bike Bug charge $14.90 and Pushys $12 just to ship to places in Australia.

It is pretty clear on Melin's website when you are placing the order what the charges are so you can make an informed decision before actually committing to buying.

Or you could jump in your car and drive to your LBS, spending x hours doing this instead of other stuff like spending time with your family (or going riding), using x litres of fuel, paying $x for parking and then find they don't have half the bits you want and the bits they do have are 2.5 times the price of what you can buy from UK for.

You could of bought a few extra bits such as spare tubes from Merlin to get the price up over $91.25 to get free shipping :idea:

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rodneycc
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Re: Online Purchases - good and bad experiences

Postby rodneycc » Sat Oct 20, 2018 11:05 am

Ross wrote:
rodneycc wrote:Delivery plus gst is $17 out of a $70 order!


$17 is pretty cheap really to ship something from the other side of the world. Bike Bug charge $14.90 and Pushys $12 just to ship to places in Australia.

It is pretty clear on Melin's website when you are placing the order what the charges are so you can make an informed decision before actually committing to buying.

Or you could jump in your car and drive to your LBS, spending x hours doing this instead of other stuff like spending time with your family (or going riding), using x litres of fuel, paying $x for parking and then find they don't have half the bits you want and the bits they do have are 2.5 times the price of what you can buy from UK for.

You could of bought a few extra bits such as spare tubes from Merlin to get the price up over $91.25 to get free shipping :idea:


Was my first order with the online gst tacked on so that was why the shock hit me. I didn't mind paying the $9.13 or whatever it was but with the extra $7 gst and Merlin displays it in a weird way which I initially thought the gst was included in the $70 but it was an extra $7 which I only saw when going through PayPal and I almost changed my mind buying at that point.

To make matters worst I stupidly paid PayPal with my credit card instead of bank account which charged me another $2.60 international trans fee (been caught a couple of times with this).

They are only small amounts but kind of annoying.

And yes I knew I could pay a bit extra for free delivery but how many spare tubes, brake pads, chains, other crap do you need. The spares box in my house is getting a little ridiculous :-)
2013 BMC TM SLR01;2013/14 Bianchi Inf CV
2013 Lynskey Helix;2013 XACD Ti Di2
2013 Giant TCR Adv SL1;2014 Giant Defy Adv SL

Noviss
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Location: Canberra, ACT

Re: Online Purchases - good and bad experiences

Postby Noviss » Sat Oct 20, 2018 9:40 pm

What's the go with Wiggle? I keep on getting emails telling me I need to spend $x to maintain my platinum discount. I was lured in by last months email and thinking it must be an annual spend amount I purchased the required amount of goods. Tonight I received another email advising me I need to spend $x in the next 28 days to maintain my platinum discount. Sorry Wiggle your prices and availability are not what they used to be. Now with the additional requirement my discount is not worth the spend.

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hamishm
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Re: Online Purchases - good and bad experiences

Postby hamishm » Mon Oct 22, 2018 9:12 am

rodneycc wrote:To make matters worst I stupidly paid PayPal with my credit card instead of bank account which charged me another $2.60 international trans fee (been caught a couple of times with this).

Get a better credit card (one without international fees) and then tell PayPal to let your bank do the conversion. Problem solved.

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rodneycc
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Joined: Mon Oct 14, 2013 1:50 pm
Location: Melbourne Eastern Suburbs, Victoria

Re: Online Purchases - good and bad experiences

Postby rodneycc » Mon Oct 22, 2018 2:35 pm

hamishm wrote:
rodneycc wrote:To make matters worst I stupidly paid PayPal with my credit card instead of bank account which charged me another $2.60 international trans fee (been caught a couple of times with this).

Get a better credit card (one without international fees) and then tell PayPal to let your bank do the conversion. Problem solved.


Or just pick the right option of my bank account when purchasing through PayPal :-) Got too much stuff hooked up to my Visa so that won't change anytime soon. Btw it was the bank (CBA) charging the fee rather than PayPal - my fat fingers just picked the wrong option.
2013 BMC TM SLR01;2013/14 Bianchi Inf CV
2013 Lynskey Helix;2013 XACD Ti Di2
2013 Giant TCR Adv SL1;2014 Giant Defy Adv SL

BJL
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Re: Online Purchases - good and bad experiences

Postby BJL » Mon Oct 22, 2018 7:55 pm

rodneycc wrote: Btw it was the bank (CBA) charging the fee rather than PayPal


Gee, the CBA is getting a bit brazen these days. Charging fees to the living! :lol:

Okay,

I ordered some parts from Wiggle last Monday (15/10/2018). They showed up today. A bit miffed at the AusPost website as I was out today and tried to change the delivery option last night but the website was 'undergoing maintenance'. Somehow it went through and they delivered it as requested. I was expecting to have to go to the post office and get it.

I'm a bit surprised actually. My first Wiggle order about 18 months ago took two weeks to arrive. Bike24 early this year took only a week and so did this. Now to get off my butt and fix up the bike for this summer. Maybe tomorrow.

:)

BobtheBuilder
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Location: Remote NT

Re: Online Purchases - good and bad experiences

Postby BobtheBuilder » Tue Oct 23, 2018 4:48 pm

Ross wrote:Or you could jump in your car and drive to your LBS


Maybe if you rode there with your family you could a) save money, b) go riding, c) spend time with the family.

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redsonic
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Location: Brisbane

Re: Online Purchases - good and bad experiences

Postby redsonic » Thu Oct 25, 2018 8:27 pm

Bought a Blackburn rack online from 99 bikes. Cheapest I could find it given the overseas shipping costs for a bulky item. Bought and paid for yesterday (Wednesday) 7pm. Delivered to my door (Brisbane suburbs) Today (Thursday) 4pm. Free shipping too!

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metalrideroz
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Location: perthish

Re: Online Purchases - good and bad experiences

Postby metalrideroz » Tue Oct 30, 2018 11:44 am

First time ordering from http://www.bike-components.de
They have many shimano smalls and spare parts not available elsewhere. Less than 24h dispatch. Would recommend if you order enough to absorb the 20 euro postage cost.

colinmc400
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Location: Perth

Re: Online Purchases - good and bad experiences

Postby colinmc400 » Wed Nov 07, 2018 3:41 pm

I have used Openroad Cycles a couple of times recently, for some Castelli jerseys and a Tri suit. I have to say i was very impressed all round. I was initially drawn in by the pricing (i wanted a Gabba and a Perfetto, neither of which are budget jerseys) and their price was the best i found anywhere. For my first order i was a bit sceptical and expected to wait a coupe of weeks for delivery, but the package showed up with me in Perth on day 3 after ordering and everything was as described.

I then ordered a Castelli Tri suit and a climbers jersey, which also arrived super fast, but the climbers jersey was way too small (i bought the same XL i use in their other jerseys and wanted a tight fit). The guy on the phone could not have been more helpful and talked me through the other options and the return process for the jersey i did not want. They even sent the replacement out before my return got back to them, so all good with me.

It does look like they have some previous years models and maybe that's why the price is good, but i am not a latest model year snob, just happy to have some quality riding gear.

https://www.openroadcycles.com.au/

TheWall
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Re: Online Purchases - good and bad experiences

Postby TheWall » Wed Nov 07, 2018 8:54 pm

colinmc400 wrote:I have used Openroad Cycles a couple of times recently, for some Castelli jerseys and a Tri suit. I have to say i was very impressed all round. I was initially drawn in by the pricing (i wanted a Gabba and a Perfetto, neither of which are budget jerseys) and their price was the best i found anywhere. For my first order i was a bit sceptical and expected to wait a coupe of weeks for delivery, but the package showed up with me in Perth on day 3 after ordering and everything was as described.

I then ordered a Castelli Tri suit and a climbers jersey, which also arrived super fast, but the climbers jersey was way too small (i bought the same XL i use in their other jerseys and wanted a tight fit). The guy on the phone could not have been more helpful and talked me through the other options and the return process for the jersey i did not want. They even sent the replacement out before my return got back to them, so all good with me.

It does look like they have some previous years models and maybe that's why the price is good, but i am not a latest model year snob, just happy to have some quality riding gear.

https://www.openroadcycles.com.au/


2nd this one. Best online purchase I have ever made (and backed up by phone support) and easy return process to help get sizing right.

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