SmellyTofu wrote:One criticism if I could make which has nothing to do with the delivery end of the business is that the range is a bit lacking and I'm plucking at straws and I know the cost/risk to stock these items is high if you can't sell them but even if you make it available but not stock them for you to ship out this very minute is fine in supporting local at the right price.
A suggestion however is to perhaps offer free shipping if it's picked up at the Stanmore shop. Not only do people save $ on shipping, but people picking up things get to walk in and browse the shop for whatever they've missed online if they are local. But that's my 2.2c incl GST worth.
Again, Cell is great at what they do. *thumbs up*
Our goal is to stock as many products as we can get, even if they need to be ordered in (with a notice 'this items usually ships in 3-5 business days', like Wiggle, etc), however many of the awesome items we want to add, some of the suppliers aren't willing to sell to us. Not sure if that is illegal, blacklisting, or what, but it is what it is. We will add as many items as we can get our hands on.
We currently have pick up at our Stanmore Store, however yes, you've made a valid point regarding making shipping free! I'll speak to the boss, and let him know that considering the shipping fee as a 'handling charge' is counter productive, and making shipping FREE for shop pick-up would help to bring in more traffic to the shop! (then we can do our best to sell you more stuff! (HAHAHAHA) like woolies and coles does with their $2 milk, you go in there, only wanting milk, but have to walk through all those darn cheap and attractive specials, and instead of coming out with $2 milk, you're got a trolley worth $100+ bucks! Actually kidding aside, it would help us see more people, get to know you all better, and find out what you want, so we can serve you better.
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