caneye wrote:Ordered tyres from PBK on 4/4. Thought I'd order 7 weeks in advance of an event at end-May, giving myself ample time to prepare, because previous orders from PBK took 2 weeks to arrive in Syd.
A full month later, I have not received them yet. Extremely disappointing. Am currently in contact with their support people.
Anyway, in the same time, I also ordered and received cycling shorts from Wiggle. Delivered within 7 days, like clockwork, in spite of the Easter-Good Friday long-weekend.
Parcel arrived yesterday. Almost 5 weeks after it was dispatched.
Not sure why it took such a long time though. Credit to PBK, they were very responsive to my queries. All questions were replied within 24 hours.