Apologies for such a long post, but the service I received from this company deserves some explanation.
For anyone looking for a Bike Carrier, you can't go past iSi Advanced Bicycle Carrier Systems
http://www.isi-carriers.com/index.html
I have been looking for a bike rack that would carry four bikes, it had to allow the bikes to sit in wheel hoops and not hung from the top tube. I also wanted something that could be mounted onto the existing roof rails of my trailer, without the need to buy another rack.
While looking at the various types of carriers, I came across iSi. They had what I was looking for, iSi Town and Country Bicycle Carrier, but as a bonus, the rack could be turned into a two bike carrier quite easily and also had a feature that allows for the bike rick to be lowered to gain access to the rear of the car while the bikes are still on the rack.
This is the rack for two bikes...
And by purchasing this add-on it allows for four bikes...
Ideas started running through my head, trying to figure out how I could use this rack and mount it to the trailer. I emailed George explaining what I wanted and he said he could manufacture a module for me that would allow me to simply swap over the components of the rack from the car, to the module on the trailer. After a few emails back and forth, we arrived at a design.
This is the Module George manufactured for me...
But then George informed me that it may be about a month before I could get it, the factory was closed and they were in the middle of preparing to compete in the Simpson Desert Bicycle Challenge.
He asked if that would be a problem, I explained that I really did want the rack and module as we would be going camping in a couple of weeks.
I had already resigned myself to the fact that I would have to wait approx 4 weeks. I decided to buy it anyway and to my surprise George tells me he will do his best to have it done and sent before he left.
True to his word, I received the rack and module on the 20-9-2011. This thing is solid, there is nothing cheap about it. It is very well made and the powder coating is excellent. By the way, they also do a 4X4 model.
It's a shame there aren't more companies like this. I was absolutely amazed at the service. Even though George was gearing up and preparing for what I assume is a big event and the factory was closed, he still took the time to not only listen and respond to my requests, but also help with a design that would allow me to use the rack on my trailer.
Graeme