Questions about purchasing bicycles and parts
Ordered 3 items from Cell Bikes at about 2:30pm on Thursday.
Delivered to my desk at Brisbane Friday (today) 1:30pm!!!
Downside: they sent a 7-sp cassette instead of an 8-sp.
Jump on the website, email in quoting the order number and outline the problem.
Reply email 48min later stating correct item will be posted ASAP along with a return satchel for the other cassette.
Amazed and impressed to say the least. Great work by Cell bikes.
+1 ... Dealt with Chris when I bought my Lapierre Sensium. He also did my bike fit. Fantastic service, I was happy to drive from Cranbourne to Sunbury. Tyler was good to talk to for mechanical advice/info.
Just ordered something with their new website, but its stuck on "processing". You'd think with credit card it goes through almost instantaneously like other sites. Did this happen to you?
So bought a Serfas "Thunderbolt" tail light from Mc Bains in Hobart a few weeks ago. Anyhow, yesterday it died. I took it back to Mc Bains, immediately exchanged it for a new one and did not even ask me for a receipt or any proof of purchase. Best return experience ever.
Bought some bib shorts and socks from Babici (aussie clothing designer/manufacturer). Have been really impressed with the quality of the gear, and their service was outstanding. Recommended, particularly as an option to support buying Australian.
Sent an email to Highly Tuned Athletes yesterday about a problem I had with my Garmin Edge 500 and got a response in about 5 minutes then another email a few minutes later with morer options as to what to do. Sensible plain english helpful emails not broken english spambot generic answer emails
Amazing experience with Highly Tuned Athletes.
Ordered Garmin Edge 500 for $189 (with free shipping), dispatched an hour or so later, and received it the next morning.
Awesome work guys, and great price!
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