boss wrote:The other comment that I would have is that I've heard anecdotally that mom and pop bike shops in the US are dealing with the same issues as we have here, i.e. having to compete with goliath online retailers (both local and O/S) who are able to access much lower wholesale prices due to volume.
Yes and the US LBS complaints were heard by Shimano USA who cut their wholesale prices to help them compete. In contrast, the family run Shimano Australia is under no pressure to cut its huge margins. The Australian LBS should be allowed to order from Shimano Japan direct. Then Shimano Australia would need to cut margins to compete.