Is the internet killing bike shops?

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Is the internet killing bike shops?

Postby Saturnstarzz » Wed Jan 30, 2013 9:52 am

Interesting article in The Age Today.

http://www.theage.com.au/executive-styl ... 2da2q.html

I for one will always choose my LBS over wiggle / online cause I want things now and John the owner of my LBS in Newport VIC is a top bloke. :D

He lets me ogle (AT) the Bianci's in his shop. :mrgreen:

What are ppls thoughts?
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by BNA » Wed Jan 30, 2013 9:59 am

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Re: Is the internet killing bike shops?

Postby Ross » Wed Jan 30, 2013 9:59 am

Subject has been done to death a million times
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Re: Is the internet killing bike shops?

Postby boss » Wed Jan 30, 2013 10:10 am

Wow. That article added a fat load of nothing to an already tired conversation topic.

Enter a bunch of people saying they shop locally for a, b, c reasons. Then enter a bunch of people who say they shop overseas for x, y, z reasons.

a = check products out in the flesh and try them on
b = nice guys at the shop, support local
c = good service

x = cheaper
y = more product selection
z = convenient

And then there are the bright sparks who come along and say this new paradigm is an opportunity for agile shops to move from supplying products to supplying a service and acting as a hub of knowledge.

Oh and I almost forgot the guys that say shops positioned to supply entry level goods will continue to flourish, while those that are serving the higher end enthusiast are likely to suffer the most from online shopping. Because, of course, beginners will be less courageous with online purchases.

Now let's all move on. Everything that's could be said has been said and none of it adds any value to my existence.
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Re: Is the internet killing bike shops?

Postby RonK » Wed Jan 30, 2013 10:38 am

boss wrote:Wow. That article added a fat load of nothing to an already tired conversation topic.

Enter a bunch of people saying they shop locally for a, b, c reasons. Then enter a bunch of people who say they shop overseas for x, y, z reasons.

a = check products out in the flesh and try them on
b = nice guys at the shop, support local
c = good service

x = cheaper
y = more product selection
z = convenient

And then there are the bright sparks who come along and say this new paradigm is an opportunity for agile shops to move from supplying products to supplying a service and acting as a hub of knowledge.

Oh and I almost forgot the guys that say shops positioned to supply entry level goods will continue to flourish, while those that are serving the higher end enthusiast are likely to suffer the most from online shopping. Because, of course, beginners will be less courageous with online purchases.

Now let's all move on. Everything that's could be said has been said and none of it adds any value to my existence.

But you did forget to mention one old chestnut - the attempt at emotional blackmail by claiming that by buying on the internet will be no "jobs for your kids/Aussies".
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Re: Is the internet killing bike shops?

Postby boss » Wed Jan 30, 2013 10:43 am

Ah, as if I forgot that one. It's my favourite. Dey took our jerbs!

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Re: Is the internet killing bike shops?

Postby Howzat » Wed Jan 30, 2013 11:12 am

RonK wrote: the attempt at emotional blackmail.

Jeepers Ron - blackmail? If you're going to patronise overseas shops, not pay your taxes, etc etc, you can't be over-sensitive to a little criticism from the locals. :wink:

Speaking of whom, I came across this comprehensive summary of the issues from the local bike industries' point of view - their submission to the productivity commission. Covers just about every issue on one side of the topic.
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Re: Is the internet killing bike shops?

Postby outnabike » Wed Jan 30, 2013 11:16 am

Hi lachlanfry ,
Your post at the top of the page, just look across to the right and you will see about 10 overseas LB shop sales houses. I am not sure but that may be your reply. :D

In Vic where I live, there have to be a half dozen LBS's. Not one has a bike rack in front of it to park your bike........I find that interesting.When I was a kid you bought your bike at Dandy sports and it always had a bike rack out the front. And those guys knew about bikes.

Boss , that is just the best video clip in along time..... :lol: :lol:
Last edited by outnabike on Wed Jan 30, 2013 11:19 am, edited 1 time in total.
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Re: Is the internet killing bike shops?

Postby boss » Wed Jan 30, 2013 11:17 am

That submission pretty much covers it all.

I like this quote

By waiving GST and import duties, the Government is preferencing international traders over Australian businesses and giving them a price discount advantage of 15‐20%; that is, 10% GST and 5‐10% duties. This is extremely concerning to Australian retailers as they cannot compete on an equitable basis in an otherwise competitive market.


:roll:

The costs surrounding helmet standards are interesting reading though.
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Re: Is the internet killing bike shops?

Postby kunalraiker » Wed Jan 30, 2013 11:38 am

lachlanfry wrote:Interesting article in The Age Today.

http://www.theage.com.au/executive-styl ... 2da2q.html

I for one will always choose my LBS over wiggle / online cause I want things now and John the owner of my LBS in Newport VIC is a top bloke. :D

He lets me ogle (AT) the Bianci's in his shop. :mrgreen:

What are ppls thoughts?


I purchase online becuase that's the only way I can afford it, if I had to go LBS then I would have to wait longer- until the funds were available.
Therefore the question of "waiting" for inline purchases does not matter anymore.
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Re: Is the internet killing bike shops?

Postby rpmspinman » Wed Jan 30, 2013 11:41 am

boss wrote:Wow. That article added a fat load of nothing to an already tired conversation topic.

Enter a bunch of people saying they shop locally for a, b, c reasons. Then enter a bunch of people who say they shop overseas for x, y, z reasons.

a = check products out in the flesh and try them on
b = nice guys at the shop, support local
c = good service

x = cheaper
y = more product selection
z = convenient

And then there are the bright sparks who come along and say this new paradigm is an opportunity for agile shops to move from supplying products to supplying a service and acting as a hub of knowledge.

Oh and I almost forgot the guys that say shops positioned to supply entry level goods will continue to flourish, while those that are serving the higher end enthusiast are likely to suffer the most from online shopping. Because, of course, beginners will be less courageous with online purchases.

Now let's all move on. Everything that's could be said has been said and none of it adds any value to my existence.


^^^ This. End of thread.
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Re: Is the internet killing bike shops?

Postby theprophet » Wed Jan 30, 2013 12:35 pm

Bike shops will never die. Even as people start buying parts on the internet people will still still pay for services and tune ups and all the stuff that is needed by people that don't work on their bikes. Heaps of people still buy local for the support they get after they buy and the help choosing. Great news is bike shops are here to stay
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Re: Is the internet killing bike shops?

Postby Baalzamon » Wed Jan 30, 2013 12:48 pm

Contact a LBS to get a garmin edge 810 for me
4 days later nothing and they hadn't heard from the supplier. Where do I go, bikebug vs HTA. Bikebug won due to $50 cheaper.
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Re: Is the internet killing bike shops?

Postby simonn » Wed Jan 30, 2013 1:33 pm

Howzat wrote:Speaking of whom, I came across this comprehensive summary of the issues from the local bike industries' point of view - their submission to the productivity commission. Covers just about every issue on one side of the topic.


Comprehensive meaning comprehensive apart from mentioning that the bulk of the price differences laying squarely at the feet of the distributors.
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Re: Is the internet killing bike shops?

Postby rpmspinman » Wed Jan 30, 2013 2:12 pm

Baalzamon wrote:Contact a LBS to get a garmin edge 810 for me
4 days later nothing and they hadn't heard from the supplier. Where do I go, bikebug vs HTA. Bikebug won due to $50 cheaper.

you cant say u didnt try. That would erk me too.

Its times like that, that make you wonder what LBS's complain about when it comes to online shopping.
Cheers
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Re: Is the internet killing bike shops?

Postby Philipthelam » Wed Jan 30, 2013 3:12 pm

rpmspinman wrote:
Baalzamon wrote:Contact a LBS to get a garmin edge 810 for me
4 days later nothing and they hadn't heard from the supplier. Where do I go, bikebug vs HTA. Bikebug won due to $50 cheaper.

you cant say u didnt try. That would erk me too.

Its times like that, that make you wonder what LBS's complain about when it comes to online shopping.


Bikebug is a LBS in Sydney
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Re: Is the internet killing bike shops?

Postby rpmspinman » Wed Jan 30, 2013 3:16 pm

Philipthelam wrote:
rpmspinman wrote:
Baalzamon wrote:Contact a LBS to get a garmin edge 810 for me
4 days later nothing and they hadn't heard from the supplier. Where do I go, bikebug vs HTA. Bikebug won due to $50 cheaper.

you cant say u didnt try. That would erk me too.

Its times like that, that make you wonder what LBS's complain about when it comes to online shopping.


Bikebug is a LBS in Sydney


Ok cheers for letting me know. Their website looks pretty decent. Wonder if that place was further or closer to Baalzamon's home?
Cheers
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Re: Is the internet killing bike shops?

Postby Aushiker » Wed Jan 30, 2013 3:48 pm

rpmspinman wrote:Ok cheers for letting me know. Their website looks pretty decent. Wonder if that place was further or closer to Baalzamon's home?

Baalzamon is in Western Australia.

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Re: Is the internet killing bike shops?

Postby Baalzamon » Wed Jan 30, 2013 4:13 pm

Aushiker wrote:
rpmspinman wrote:Ok cheers for letting me know. Their website looks pretty decent. Wonder if that place was further or closer to Baalzamon's home?

Baalzamon is in Western Australia.

Andrew

Correct
Now I'm playing the waiting game. Will I get the Edge 810 by Friday. If I had been able to order from a LBS at the RRP.... I may have been given a time frame, but I did ring around and none seemed to have it in stock and had to order it. Only had the bundled versions in stock which I didn't need having cadence & HRM already.
Bikebug have on their website orders will ship next day if received by 5:30pm AEST. Mine had been received by 5:30pm AEST having ordered on the 26th so should ship today.
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Re: Is the internet killing bike shops?

Postby ozzymac » Wed Jan 30, 2013 4:33 pm

Isn't it just crappy service that kills off lbs?

I know the crappy service I got made up my mind not to go back.


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Re: Is the internet killing bike shops?

Postby Baalzamon » Wed Jan 30, 2013 4:50 pm

ozzymac wrote:Isn't it just crappy service that kills off lbs?

I know the crappy service I got made up my mind not to go back.


Cheers

Sent from my GT-P5110 using Tapatalk 2

Well I know I learnt how to service my bike myself after having a FD cable slip after being in and brakes squealing after a service as well.
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Re: Is the internet killing bike shops?

Postby il padrone » Wed Jan 30, 2013 7:08 pm

boss wrote:That submission pretty much covers it all.

I like this quote

By waiving GST and import duties, the Government is preferencing international traders over Australian businesses and giving them a price discount advantage of 15‐20%; that is, 10% GST and 5‐10% duties. This is extremely concerning to Australian retailers as they cannot compete on an equitable basis in an otherwise competitive market.


That is so funny to read :lol: :lol: Competitive local bike industry?? They're kidding right?

Bung on the GST, bung on the 5% duty and the shipping. The overseas store prices will still be 30-50% cheaper.
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Re: Is the internet killing bike shops?

Postby rifraf » Thu Jan 31, 2013 12:15 am

I got to WA at the beginning of winter.
I've visited at least 10 different bike shops (maybe more).
Based on service, "maybe" I'd spend a dollar in two.
The standard of customer service is shocking quite frankly although no different from other types of stores I've visited.
No suggestion from me that its different in Sydney but these days I rarely bother with LBS because of it.
It seems if your not buying whats currently part of the "in stock" people arnt interested.
No worries as wiggle, crc, evans etc just love my money and cant get enough of it. :wink:
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Re: Is the internet killing bike shops?

Postby ftssjk » Thu Jan 31, 2013 1:14 am

only the bad ones
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Re: Is the internet killing bike shops?

Postby dynamictiger » Thu Jan 31, 2013 7:53 am

I wont say I know a lot about bikes.

I would say I am still relatively new to this biking thing, and as such I need to research a lot before I try and buy a solution to my perceived issues.

On my first encounter with an LBS I couldn't help but feel something was off. I didn't know what but thought I was being ripped big time. This was when I was looking around. I have been back since once and I can now state with confidence I was.

The second shop was miles better and I actually bought my bike from them. I would still be going there except my wife went in last christmas to purchase something specific, had a written description of it and as they didn't have it they sold her something similar that couldn't do what was on the note she had and refused to swap it after christmas.

The third shop I tried has been in my area for over 20 years. As it happens I work with the chap that started the business but I didn't know that at the time. On my first visit they seeemed fine. On my second my sense started twitching and on the third I was convinced they too were trying to take advantage of me.

This is three stores in my area. There are no more LBS within 12 kilometres of my home. I no longer frequent any of them and refuse to deal with them.

IE is easier.
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