LBS 12 months servicing with purchase - worthwhile?

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LBS 12 months servicing with purchase - worthwhile?

Postby nezumi » Thu Jul 11, 2013 1:49 pm

Is there value to be had in the offer of complimentary servicing/tuneups/adjustments in the first 12 months of use from a LBS for bikes bought there?

I am looking at a bike purchase soon and there is a shop close to where I live, the guys there seem pretty good, but I'm trying to see what value to place on the servicing.

Am I better off learning what needs to be done so that I can do it myself after the 12 months is up?
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by BNA » Thu Jul 11, 2013 1:56 pm

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Re: LBS 12 months servicing with purchase - worthwhile?

Postby apollocreed » Thu Jul 11, 2013 1:56 pm

Bikes aren't like cars in the sense that it doesn't take long to learn the workings of a bike. With the purchase of an $80 bike tool kit, you will be able to do everything short of trueing wheels and specialist jobs.

However, there is an element of trust you can place in the service at a shop, you can drop your bike in and pick it up all tuned for you. Some people see the value in that. I certainly do (to a limit).

With 12 months of adjustments, after a few months of riding, the gear/brake cables will have stretched a bit and so will need a quick re-tension

If you don't get it, you will need some tools to keep the bike well maintained and it is great experience to learn in the long run
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Re: LBS 12 months servicing with purchase - worthwhile?

Postby TraceyG » Thu Jul 11, 2013 2:38 pm

If you don't have the experience of maintaining your own bike, there is definite value! If you can build a good relationship with your LBS,you can also learn a lot of things from them in that time.
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Re: LBS 12 months servicing with purchase - worthwhile?

Postby im_no_pro » Thu Jul 11, 2013 2:46 pm

My 2c.... get the bike with the 12 month servicing plan. Then go get yourself a basic toolkit, a copy of zinn's guide to (insert bike type here) bike maintenance and/or spend some time on bicycletutor.com.

When it comes time for your LBS service, have a go at it the day/weekend before yourself. You can spend some time teaching yourself bike maintenance and if/when you muff it up it doesnt matter cos its going into LBS anyway, kinda like an insurance policy. After 12 months of doing this you should be able to at least to the basics yourself.
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Re: LBS 12 months servicing with purchase - worthwhile?

Postby jacks1071 » Thu Jul 11, 2013 4:01 pm

apollocreed wrote:Bikes aren't like cars in the sense that it doesn't take long to learn the workings of a bike. With the purchase of an $80 bike tool kit, you will be able to do everything short of trueing wheels and specialist jobs.

However, there is an element of trust you can place in the service at a shop, you can drop your bike in and pick it up all tuned for you. Some people see the value in that. I certainly do (to a limit).

With 12 months of adjustments, after a few months of riding, the gear/brake cables will have stretched a bit and so will need a quick re-tension

If you don't get it, you will need some tools to keep the bike well maintained and it is great experience to learn in the long run


I think you'd be surprised how mechanically limited a lot of riders are.

I think 12 months of servicing included isn't a bad thing (Unless you already have those skills), especially as servicing costs are becomming quite expensive since bike shops don't derive anywhere near as much income from accessories as they would have in the past.
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Re: LBS 12 months servicing with purchase - worthwhile?

Postby reefer » Thu Jul 11, 2013 4:12 pm

nezumi wrote:Am I better off learning what needs to be done so that I can do it myself after the 12 months is up?


Yes.
Its just a bike, almost anyone can fix it.
Geez, I was doing my own maintenance when I was 10….. I recall all I needed was a shifter, hammer and screwdriver. Move on 35 years and I have a heap more tools and take a little more care with my carbon frame.

In my area, I experienced both good and awful service. So, I chose to buy the tools, online, and watch a few you tubes and bingo. Self service. Easy! Ignore those who say how difficult or intricate things are, they are not. It really is easy.
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Re: LBS 12 months servicing with purchase - worthwhile?

Postby eeksll » Thu Jul 11, 2013 5:42 pm

you really need something to compare it to.

All else being equal, 12 months service is a value add. However, if you can get the same bike elsewhere for $100 cheaper (just an example) then you will have to reassess.

There is another thread on here where someone asked how often people need to adjust their gears, and it seems most need to fiddle for a short while after a new cable installation then its all happy days from there. and Just about all bike stores will do the first one free.

Also if you really like your bike, you might not want to fiddle too much yourself initially.

Also everyone is different, do you think you can do it, do you want to do it. A workmate is always telling me he is doing DIY this and that on his house, comes in explaining how he replaced the brake pads on his car, yet he will go pay $60 to get his bike cleaned and serviced at the giant store.
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Re: LBS 12 months servicing with purchase - worthwhile?

Postby AUbicycles » Fri Jul 12, 2013 10:49 pm

My vote that service is a good thing - I assume that shop offer this as part of the sale (so not extra) and you have nothing to lose. The shop can get you back in the doors and you may want to buy a few extras when you are there how learning the basics of maintenance is a good thing.
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