Online Purchases - good and bad experiences
- rebilda
- Posts: 252
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- Location: Sydney
Re: Online Purchases - good and bad experiences
Postby rebilda » Wed Sep 18, 2013 1:59 pm
I placed an order for some stuff I needed in a bit of a hurry, but just cant get to the Bike shops through the week. The order was place at just before 6pm last night and was delivered to my workplace at 1:25pm today - Absolutely Awesome!!
Thanks Cell!!
- CELL Bikes
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Re: Online Purchases - good and bad experiences
Postby CELL Bikes » Wed Sep 18, 2013 3:50 pm
No worries mate. We're always here to help. I'm always here to sort things out.rebilda wrote:Standing ovation for Cell!!
I placed an order for some stuff I needed in a bit of a hurry, but just cant get to the Bike shops through the week. The order was place at just before 6pm last night and was delivered to my workplace at 1:25pm today - Absolutely Awesome!!
Thanks Cell!!
-website mgr Mark
http://www.this link is broken/contact-us
- ozzymac
- Posts: 688
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Re: Online Purchases - good and bad experiences
Postby ozzymac » Thu Sep 19, 2013 12:50 pm
Placed an online order on Sunday, instant payment etc.
Didn't here anything from them so emailed them on Tuesday.
Only to be told the old story that it was out of stock......
Was told he placed an order on Monday ( but didn't bother telling the customer) and I will hopefully have it by the weekend.
But alas as of right now nothing else from them.
It is just annoying that online stores advertise items that they don't have in stock.
I guess its another place to give the flick......
rant over for today
- Aushiker
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Re: Online Purchases - good and bad experiences
Postby Aushiker » Thu Sep 19, 2013 2:35 pm
Availability appears to be shown on the website. Did you check it was showing in stock? Maybe it was showing to be ordered or something like that and you missed it (e.g., the Wiggle approach)?ozzymac wrote:Anybody had any experience purchasing from http://www.stkildacycles.com.au" onclick="window.open(this.href);return false; ?
Placed an online order on Sunday, instant payment etc.
Didn't here anything from them so emailed them on Tuesday.
Only to be told the old story that it was out of stock......
Was told he placed an order on Monday ( but didn't bother telling the customer) and I will hopefully have it by the weekend.
But alas as of right now nothing else from them.
It is just annoying that online stores advertise items that they don't have in stock.
I guess its another place to give the flick......
rant over for today
Andrew
Aushiker.com
- ozzymac
- Posts: 688
- Joined: Sat Aug 07, 2010 6:14 pm
Re: Online Purchases - good and bad experiences
Postby ozzymac » Thu Sep 19, 2013 4:24 pm
Aushiker wrote:Availability appears to be shown on the website. Did you check it was showing in stock? Maybe it was showing to be ordered or something like that and you missed it (e.g., the Wiggle approach)?ozzymac wrote:Anybody had any experience purchasing from http://www.stkildacycles.com.au" onclick="window.open(this.href);return false; ?
Placed an online order on Sunday, instant payment etc.
Didn't here anything from them so emailed them on Tuesday.
Only to be told the old story that it was out of stock......
Was told he placed an order on Monday ( but didn't bother telling the customer) and I will hopefully have it by the weekend.
But alas as of right now nothing else from them.
It is just annoying that online stores advertise items that they don't have in stock.
I guess its another place to give the flick......
rant over for today
Andrew
Hi,
No it was in stock and is still showing as in stock, it was actually a Brooks saddle.
And still nothing from them after emailing them again this morning.
cheers
- Aushiker
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Re: Online Purchases - good and bad experiences
Postby Aushiker » Thu Sep 19, 2013 5:07 pm
That is pretty poor form thenozzymac wrote: No it was in stock and is still showing as in stock, it was actually a Brooks saddle.
And still nothing from them after emailing them again this morning.
Andrew
Aushiker.com
- singlespeedscott
- Posts: 5510
- Joined: Sun Jan 20, 2008 4:35 pm
- Location: Elimbah, Queensland
Re: Online Purchases - good and bad experiences
Postby singlespeedscott » Thu Sep 19, 2013 5:11 pm
You know you could of ordered one from wiggle and had it shipped to Australia than what StKilda Cycles are advertising them for.ozzymac wrote:Aushiker wrote:Availability appears to be shown on the website. Did you check it was showing in stock? Maybe it was showing to be ordered or something like that and you missed it (e.g., the Wiggle approach)?ozzymac wrote:Anybody had any experience purchasing from http://www.stkildacycles.com.au" onclick="window.open(this.href);return false; ?
Placed an online order on Sunday, instant payment etc.
Didn't here anything from them so emailed them on Tuesday.
Only to be told the old story that it was out of stock......
Was told he placed an order on Monday ( but didn't bother telling the customer) and I will hopefully have it by the weekend.
But alas as of right now nothing else from them.
It is just annoying that online stores advertise items that they don't have in stock.
I guess its another place to give the flick......
rant over for today
Andrew
Hi,
No it was in stock and is still showing as in stock, it was actually a Brooks saddle.
And still nothing from them after emailing them again this morning.
cheers
http://www.this link is broken/brooks-england- ... rd-saddle/" onclick="window.open(this.href);return false;
- ozzymac
- Posts: 688
- Joined: Sat Aug 07, 2010 6:14 pm
Re: Online Purchases - good and bad experiences
Postby ozzymac » Thu Sep 19, 2013 5:38 pm
cheers
- jaseyjase
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- Location: Perth
Re: Online Purchases - good and bad experiences
Postby jaseyjase » Fri Sep 20, 2013 11:41 am
11/9 - ordered
12/9 - shipped
19/9 - arrived
not too shabby, i guess i can only expect as much being a perthie
- jaseyjase
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- Location: Perth
Re: Online Purchases - good and bad experiences
Postby jaseyjase » Fri Sep 20, 2013 12:28 pm
16/9 - ordered
17/9 - processed
20/9 - arrived
bloody hell its so easy to go broke with that kind of service.
- Comedian
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Re: Online Purchases - good and bad experiences
Postby Comedian » Fri Sep 20, 2013 3:02 pm
That they were some $700 cheaper than local is equally amazing.
- ozzymac
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Re: Online Purchases - good and bad experiences
Postby ozzymac » Fri Sep 20, 2013 5:49 pm
Still nothing from ST KILDA CYCLES
Just another S%#T online business.
Don't know how there bricks and mortar business is?
But maybe not the best place to order online from.
cheers
- InTheWoods
- Posts: 1900
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- Location: Brisbane
Re: Online Purchases - good and bad experiences
Postby InTheWoods » Fri Sep 20, 2013 8:40 pm
Cancel your order with them, and order it somewhere else. If they don't give you a refund in a reasonable amount of time, have the charges reversed off your credit card by the bank. If they said the item was in stock and its not...ozzymac wrote:Oh well.....
Still nothing from ST KILDA CYCLES
Just another S%#T online business.
Don't know how there bricks and mortar business is?
But maybe not the best place to order online from.
cheers
- singlespeedscott
- Posts: 5510
- Joined: Sun Jan 20, 2008 4:35 pm
- Location: Elimbah, Queensland
Re: Online Purchases - good and bad experiences
Postby singlespeedscott » Sat Sep 21, 2013 6:49 am
Hsve you tried giving them a call on the phone. They can't dodge that.ozzymac wrote:Oh well.....
Still nothing from ST KILDA CYCLES
Just another S%#T online business.
Don't know how there bricks and mortar business is?
But maybe not the best place to order online from.
cheers
-
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Re: Online Purchases - good and bad experiences
Postby defy1 » Sat Sep 21, 2013 2:24 pm
-
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Re: Online Purchases - good and bad experiences
Postby billy70 » Sun Sep 22, 2013 9:35 am
- ozzymac
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Re: Online Purchases - good and bad experiences
Postby ozzymac » Tue Sep 24, 2013 1:14 pm
Received a reply on Sat with some rubbish saying he had just been on the phone to his supplier who was now having trouble with there courier. Only took a week to come up with that.
Offered a refund or a good price on another saddle.
So I replied asking which saddles were IN STOCK ( as the one I ordered was still showing as in stock.
No reply was forthcoming.
Got in touch again today advising I would like a refund or else I will be contacting my bank concerning a fraudulent transaction.
Got a reply apologising saying he was sick yesterday etc. And supposedly has done a refund.
As I said at the beginning not sure if there bricks and mortar store has better business practices, but if that is the way they run the online section it makes you wonder. And really good business practice , that it comes to a standstill if a certain worker is sick.
So best to add them to the MISS list...... St Kilda Cycles or Bikes on Brunswick
cheers
- pentlandexile
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- Location: Brisbane
Re: Online Purchases - good and bad experiences
Postby pentlandexile » Tue Sep 24, 2013 5:58 pm
- HAKS
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- Location: Canberra, AUS
Re: Online Purchases - good and bad experiences
Postby HAKS » Tue Sep 24, 2013 10:32 pm
Ordered Fri evening AU time. Dispatched the following Mon. Arrived in Cbr the following Tuesday. Shipping was free.
Overall happy with that
- for_sleep
- Posts: 87
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- Location: Sydney
Re: Online Purchases - good and bad experiences
Postby for_sleep » Tue Sep 24, 2013 10:46 pm
Yep prices are the same (unless they're online only sale items), saw a pair of shoes on their online store and went to their Stanmore store to try them on before buying. Service was great and when they didn't have my size they offered to order it in for me. Their prices are certainly competitive and nice to see their staff are friendly (read: notice you when you walk in)defy1 wrote:Are in-store prices the same as online for Cell Bikes?
-
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- Location: Bundoora, Melbourne
Re: Online Purchases - good and bad experiences
Postby nezumi » Tue Sep 24, 2013 11:24 pm
Not always, but if you say the online price is $xx they seem to match it in store.defy1 wrote:Are in-store prices the same as online for Cell Bikes?
2015 Merida Scultura 5000
- FXST01
- Posts: 259
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- Location: Perth WA
- Contact:
Re: Online Purchases - good and bad experiences
Postby FXST01 » Wed Sep 25, 2013 8:02 pm
Ordered 14 Sep
Despatched 16 Sep
Delivered 25 Sep
They were the cheapest that I could find for these panniers, One Aust retailer has them for $169 online (marked down from $329) or $2?? in the shop (ACT), I was looking at ebay for $159 but glad I kept looking whilst saving up my dosh.
So thumbs up for Probikekit from me.
-
- Posts: 355
- Joined: Thu Aug 19, 2010 12:53 am
- Location: Perth WA
Re: Online Purchases - good and bad experiences
Postby gozone » Wed Sep 25, 2013 10:24 pm
I cut and paste and sent link a Ribble product and sure enough please send the link and then more time wasting emails about delivery etc by which time the extra 10% Ribble price had gone
Wiggle have done this twice-no more Wiggle for me!
- TonyMax
- Posts: 647
- Joined: Wed Sep 18, 2013 10:23 am
- Location: Northside Canberra
Re: Online Purchases - good and bad experiences
Postby TonyMax » Thu Sep 26, 2013 8:17 am
Bought a set of these in XL, they fit great and arrived 11 days after paying. No tracking number made me a little nervous but they arrived fast, and fit good, I guess we just wait and see how they last after washing. $45 a set is good value too.
- redsonic
- Posts: 1777
- Joined: Wed Sep 26, 2012 8:08 pm
- Location: Brisbane
Re: Online Purchases - good and bad experiences
Postby redsonic » Thu Sep 26, 2013 10:20 am
+1 for the Wiggle wiggle. Not impressed. I sent them a price match request, including a screen shot of the competitor's checkout showing special price and free postage. Received NO reply from Wiggle, and then the competitor's special ended. Missed opportunity there.gozone wrote:I have found the Wiggle are wiggling out of their Will beat by 10% discount blazened over their homepage
I cut and paste and sent link a Ribble product and sure enough please send the link and then more time wasting emails about delivery etc by which time the extra 10% Ribble price had gone
Wiggle have done this twice-no more Wiggle for me!
Has anyone actually had success with the Wiggle "we'll beat it by 10%" promise?
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