eeksll wrote:just made an order through them. Paid $10 for the tracking/shipping info. Seemed to be same day dispatch (about 3 hrs actually). See how it goes. Also used the BNA discount code. Thats pretty good dispatch time better than wiggle and c r c although I always take the free shipping with those guys. Trust them a little more
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Dr_Mutley wrote:Yes I'd say they leave it a few days for people to lose patience... Like me, I got sick of waiting and just ordered through wiggle... Cost me a coupla extra days so I won't do the price match thing again...
Did they honour the deal?
A few extra days for online communications seems ok to me? If they did not honour the deal that is another story. If I couldn't wait those few extra days I wouldn't have bothered asking someone to price match and just purchased in store or paid express shipping with c r c/Wiggle.
Well I usually give 24 to 48hrs for a reply then will order through the original vendor if I haven't heard, which I did. If u give a few days then I'm clearly a much more inpatient person!
I measure a company by the speed and quality of their replies. If it takes three days to reply to a price match or enquiry, then I don't hold much hope of prompt processing or dispatch of orders.
Did they honour the deal? Well no, not if they beat prices by 10% as expected, (and suggested above).