I've started posting on their facebook page. I think I'll get my package quicker than a responseTank1252 wrote:My order's had that status for a week now...jasonc wrote:have had a torpedo7 order sitting at "being checked by staff" for 2 days - it's a saddle. you either have it or you don't. you said it's in stock, so throw it in something and send it to me.
Online Purchases - good and bad experiences
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Re: Online Purchases - good and bad experiences
Postby jasonc » Mon Feb 17, 2014 11:16 am
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Re: Online Purchases - good and bad experiences
Postby TonyMax » Mon Feb 17, 2014 1:23 pm
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Re: Online Purchases- Agood and bad experiences
Postby Tank1252 » Mon Feb 17, 2014 3:45 pm
jasonc wrote:I've started posting on their facebook page. I think I'll get my package quicker than a responseTank1252 wrote:My order's had that status for a week now...jasonc wrote:have had a torpedo7 order sitting at "being checked by staff" for 2 days- Ait's a saddle. you either have it or you don't. you said it's in stock, so throw it in something and send it to me.
It's been 11 days since I ordered so I sent them an email. 3 hours later the parcel arrived. I then got an email reply half an hour later saying they'd checked & it had been delivered. Made me feel that it looked like I was trying to pull a fast one. Oh well, it's here I guess!
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Re: Online Purchases- Agood and bad experiences
Postby jasonc » Mon Feb 17, 2014 5:05 pm
Mine still states "Order being checked by staff"Tank1252 wrote:It's been 11 days since I ordered so I sent them an email. 3 hours later the parcel arrived. I then got an email reply half an hour later saying they'd checked & it had been delivered. Made me feel that it looked like I was trying to pull a fast one. Oh well, it's here I guess!
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Re: Online Purchases- Agood and bad experiences
Postby Tank1252 » Mon Feb 17, 2014 8:53 pm
Mine still says that too. I'd ignore it.jasonc wrote:Mine still states "Order being checked by staff"Tank1252 wrote:It's been 11 days since I ordered so I sent them an email. 3 hours later the parcel arrived. I then got an email reply half an hour later saying they'd checked & it had been delivered. Made me feel that it looked like I was trying to pull a fast one. Oh well, it's here I guess!
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Re: Online Purchases- Agood and bad experiences
Postby jasonc » Tue Feb 18, 2014 8:45 am
seems a bit of facebook hassling works - they suggest it's being delivered todayTank1252 wrote:Mine still says that too. I'd ignore it.jasonc wrote:Mine still states "Order being checked by staff"Tank1252 wrote:It's been 11 days since I ordered so I sent them an email. 3 hours later the parcel arrived. I then got an email reply half an hour later saying they'd checked & it had been delivered. Made me feel that it looked like I was trying to pull a fast one. Oh well, it's here I guess!
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Re: Online Purchases - good and bad experiences
Postby jaseyjase » Tue Feb 18, 2014 12:04 pm
14/2 - ordered and paid
17/2 - job allocated
i should know better then ordering on friday afternoons, feels like i have to wait longer because of the weekend =(
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Re: Online Purchases - good and bad experiences
Postby jasonc » Tue Feb 18, 2014 1:17 pm
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Re: Online Purchases - good and bad experiences
Postby Pedaling » Tue Feb 18, 2014 11:01 pm
Arrived Tuesday morning in Sydney.
Brilliant! Love ya work c r c!
2012 C59 Colnago
2013 Giant TCR
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Re: Online Purchases - good and bad experiences
Postby dominicj » Wed Feb 19, 2014 8:31 am
I hope my delivery was in the same batch... I ordered Wednesday too and am eagerly awaiting a new BB. No sign of it in Brisbane yet...Pedaling wrote:Ordered tyres and bottom bracket from c r c on Wednesday afternoon.
Arrived Tuesday morning in Sydney.
Brilliant! Love ya work c r c!
Sent from my PadFone using Tapatalk
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Re: Online Purchases - good and bad experiences
Postby Muzza72 » Wed Feb 19, 2014 4:34 pm
All my recent Wiggle experiences have been good.
Pro Bike Kit experiences have been fine,except for the slow delivery of course.
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Re: Online Purchases - good and bad experiences
Postby Calvin27 » Wed Feb 19, 2014 4:44 pm
Cushy dirt bike
Very cushy dirt bike
Bike crushed by car (RIP)
No brakes bike
Ebike
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Re: Online Purchases - good and bad experiences
Postby nez1976 » Thu Feb 20, 2014 10:05 am
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Re: Online Purchases - good and bad experiences
Postby jaseyjase » Thu Feb 20, 2014 11:41 am
20/2 - dispatched.jaseyjase wrote:Bikebug order, over free postage threshold.
14/2 - ordered and paid
17/2 - job allocated
i should know better then ordering on friday afternoons, feels like i have to wait longer because of the weekend =(
Im not impressed to be honest. This is after my previous experience which was my first, where i waited a week as status was 'pending'. Called them up with no real explanation other then 'it slipped through the cracks'
Though id give them a second chance, 6 days from order to dispatch seems a bit long?
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Re: Online Purchases - good and bad experiences
Postby BiciBoy » Thu Feb 20, 2014 11:51 am
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Re: Online Purchases - good and bad experiences
Postby jaseyjase » Thu Feb 20, 2014 7:01 pm
hmm...looks like i owe BB an apology.jaseyjase wrote:20/2 - dispatched.jaseyjase wrote:Bikebug order, over free postage threshold.
14/2 - ordered and paid
17/2 - job allocated
i should know better then ordering on friday afternoons, feels like i have to wait longer because of the weekend =(
Im not impressed to be honest. This is after my previous experience which was my first, where i waited a week as status was 'pending'. Called them up with no real explanation other then 'it slipped through the cracks'
Though id give them a second chance, 6 days from order to dispatch seems a bit long?
Looking at the tracking details they gave me, seems their online system is a little delayed
19/2 - items picked up by couriers
20/2 - unsuccessful delivery (instructons to leave at PO)
So, less then a week from order to delivery, satisfied with that.
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Re: Online Purchases - good and bad experiences
Postby fox81 » Thu Feb 20, 2014 9:51 pm
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Re: Online Purchases - good and bad experiences
Postby BiciBoy » Fri Feb 21, 2014 1:14 pm
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Re: Online Purchases - good and bad experiences
Postby jaseyjase » Fri Feb 21, 2014 2:04 pm
Looks like BB uses Toll, and they dont deal with auspost. Instead they have news agent agents, so you can pick up at a near by newsangency. I thought thats pretty cool as times are more fleixble then POs.jaseyjase wrote:
hmm...looks like i owe BB an apology.
Looking at the tracking details they gave me, seems their online system is a little delayed
19/2 - items picked up by couriers
20/2 - unsuccessful delivery (instructons to leave at PO)
So, less then a week from order to delivery, satisfied with that.
Thumbs up
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Re: Online Purchases - good and bad experiences
Postby billy70 » Sun Feb 23, 2014 2:17 pm
- PBK. 1st box was 7 working days, and the second was packed 2 days later (not sure why because everything was in stock) arrived after 10 working days.
- Cell. 4 working days to Perth.
All goods were well packaged and I'm a happy man!
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Re: Online Purchases - good and bad experiences
Postby alexander » Tue Feb 25, 2014 9:46 am
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Re: Online Purchases - good and bad experiences
Postby WarbyD » Tue Feb 25, 2014 10:53 am
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Re: Online Purchases - good and bad experiences
Postby jaseyjase » Thu Feb 27, 2014 11:35 pm
21/2 - ordered
22/2 - dispatched
27/2 - DHL card left, will have to grab it from their depot on saturday, otherwise its tuesday redelivery
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Re: Online Purchases - good and bad experiences
Postby Ignoto » Fri Feb 28, 2014 11:52 am
24/2 - Order placed in the PM
25/2 - Jaggad fulfilled order first thing and shipped
28/2 - Aus Post delivered
Jaggad were great to deal with, gave me a huge discount, shame it takes Australia Post 3-4 days to deliver a small package between Melbourne and Brisbane.
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Re: Online Purchases - good and bad experiences
Postby rjk » Fri Feb 28, 2014 3:56 pm
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