Transperth Lock'n'Ride
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Re: Transperth Lock'n'Ride
Postby rolandp » Thu Aug 02, 2012 11:38 pm
ANGRY bike rider Antony Day says more needs to be done to prevent bike thefts at train stations after his bicycle was recently stolen from a locked cage.
“You don’t feel safe parking your bike at train stations and frankly it encourages bad transport habits such as driving to work because why would you park your bike there if it’s going to get stolen anyway?” he asked.
Mr Day (48) locked his bike in the SmartRider cage at Warwick railway station on his way to work recently, but came back to find it had been stolen.
He said another rider also had his bike stolen on the same day, but no one seemed to care.
More details in the link to the article.
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Re: Transperth Lock'n'Ride
Postby Aushiker » Fri Aug 03, 2012 12:39 am
Very disappointing response from Transperth. Antony has said that he used a quality lock as well.rolandp wrote:Warning from In My Community Local Paper, 'Station bike theft anger':
ANGRY bike rider Antony Day says more needs to be done to prevent bike thefts at train stations after his bicycle was recently stolen from a locked cage.
“You don’t feel safe parking your bike at train stations and frankly it encourages bad transport habits such as driving to work because why would you park your bike there if it’s going to get stolen anyway?” he asked.
Mr Day (48) locked his bike in the SmartRider cage at Warwick railway station on his way to work recently, but came back to find it had been stolen.
He said another rider also had his bike stolen on the same day, but no one seemed to care.
More details in the link to the article.
Andrew
Aushiker.com
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Re: Transperth Lock'n'Ride
Postby CycleSnail » Thu Aug 16, 2012 3:55 pm
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Re: Transperth Lock'n'Ride
Postby Yagan » Fri Aug 17, 2012 12:35 am
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Re: Transperth Lock'n'Ride
Postby Lizzy » Fri Aug 17, 2012 11:41 am
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Re: Transperth Lock'n'Ride
Postby Lizzy » Fri Aug 17, 2012 11:42 am
Lizzy wrote:Gosh, pretty woeful. Goes about as far toward addressing the need as shooting at a charging elephant with a nerf gun
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Re: Transperth Lock'n'Ride
Postby cray- » Thu Sep 06, 2012 3:12 pm
Thank you for your bike shelter access registration. Registrations received have exceeded our software capacity. Improvements are currently being made to the system. New registrations will be accepted on a next-in-line basis and as you have already registered, you don’t need to re-apply. We will contact you when your registration is successful and in the meantime we sincerely appreciate your patience while we resolve this issue.
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Re: Transperth Lock'n'Ride
Postby rolandp » Sun Sep 09, 2012 1:25 pm
Additional images in the article, but it basically shows that capacity has significantly exceeded at Greenwood, and Whitfords is currently right but only 50% actually use the shelter. This is based on today, what happens in the future when cycling numbers increase?
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Re: Transperth Lock'n'Ride
Postby CycleSnail » Thu Feb 21, 2013 12:06 pm
I you do not want to clutter up the forum, you can write to me at the BTA (Heinrich.Benz@btawa.org.au)
I will cross post this to a couple of other locations...apologies in advance
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Re: Transperth Lock'n'Ride
Postby meetim » Fri Mar 08, 2013 4:56 pm
I registered for Smartrider access some time before, and got it no problem. After locking my bike (Giant Elwood, black/silver)in there over several days, I came back on the 12/2/13, to find it was missing. Reported it to Transperth and the Police, and followed them up on it. The Police have to request access to the video footage before it can be released. Called up the transperth video office a few days later, and was told that the request had just been received, and would take a few days to be processed. That afternoon, my wife got a call from a constable at the Gosnells Police Station, saying that the camera footage was not available due to camera upgrades (or something similar), and they recommended I claim my bike on insurance.
A few days later I got a call from the video office, from a guy who wanted some details from me before he began looking for the data! He didnt know anything about what the Gosnells constable had said. Later on he called me back to tell me that, no the camera footage was not availabe, but the reason was, that there is one camera at that end of the platform, and it can point at either the carpark on one side of the tracks, or the bike cage on the other, but not both, and it had been pointing at the carpark, due to some previous disturbances (by previous I assumed they meant days/weeks, not hours. they do not monitor these cameras on any regular basis). They intended to re-task it to point at the bike cage as they had reports of a number of bike thefts from there, recently. Thanks for the heads up, guys. I believed my bike was secure in there, but obviously the crims are piggybacking legitimate users into the cage to get access. (Or, the crim is a legitmate user). Since then, I have seen bikes in there have every accessory including the seat stripped from them, when presumably the crims couldn't break the lock. You have to wonder if the Police were simply trying to clear all the low value jobs off their list by fobbing it off to insurance companies.
Next disappointment: my insurance company rejected the claim. When we signed up with HBF Home, Contents & unspecified valuables, bikes were covered Australia wide. Since they got bought out by CGU, they slipped some changes into the fine print when the policy was up for renewal, and now bikes are only covered if at home, as in contents, not as valuables. Right at the back of the policy document, in the glossary it says: "sporting equipment. Equipment designed to be used in a leisure activity that involves some element of physical activity or competition, excluding pedal cycles". Be wary, people. And, we signed up for that, the month before this theft. Darn.
So, I have no bike and no recourse. I think all I have left is to call up that constable and say "sorry, my insurance wouldn't cover that bike. How about looking for it now?"
As far as waiting lists for the shelters, from the link previously posted I saw that Maddington has capacity of 18, 57 registered users, and 0 on the waiting list. That last statistic would have something to do with the fact that there is at most about 3 or 4 bikes ever in it, and the reason would be the appalling theft rate, and apparent lack of surveillance.
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Re: Transperth Lock'n'Ride
Postby argybargy » Tue Mar 12, 2013 2:19 pm
I realise it is meant to be secure, but I query the logic of assuming it will remain secure over a period of days (and thats not even taking into account that its been locked up in Maddo of all places).
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Re: Transperth Lock'n'Ride
Postby cray- » Tue Mar 12, 2013 3:12 pm
That's why I have a bunky old single speed to leave a the train station.Users remain responsible for locking their bicycles inside the shelter as Transperth accepts no liability for theft or damage to property while in the facility.
Regarding HBF, I got screwed by them in a similar fashion. We took out an "Unspecified Valuables Cover" up to 5x items of $1000 value each for a claim. Things like mobile phones, cheap laptop, expensive prescription sunglasses, handbag, sports equipment etc. covered Australia wide. Things that aren't covered under contents insurance since you generally use them away from home.
When HBF got taken over by CGU they totally changed what this policy covered, it was basically converted to an additional contents cover. Why they thought we would want an extra policy for $5,000 value on top of our $80,000 home contents policy that provided no extra cover, I am not sure (obviously because it was a computer, so no actual thought was put into it). They also changed which items were included, many of the things that the policy was specifically sold to us for. And suddenly there are 3 levels of contents cover and we had been converted to the mid level, so things that we used to be covered for, we are no longer.
Of course I only found all this out when I went to make a claim. They have basically weaselled there way out by making edits to the policy, but who really goes through and reads the entire policy each year? Even the HBF girl on the phone admitted that she didn't. Yes, the renewal clearly stated that CGU was the new underwriter, but it didn't suggest that the policy changes were so massive. Anyway I'm still disputing the whole mess with them and will most likely be taking my 6-7 policies somewhere else.
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Re: Transperth Lock'n'Ride
Postby cray- » Tue Mar 12, 2013 3:24 pm
In other words, they're useless because the government will not pay for someone to watch them and use them to their full capacity.
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Re: Transperth Lock'n'Ride
Postby redned » Tue Mar 12, 2013 8:34 pm
I think he means he left it there daily over several consecutive days.argybargy wrote:I'm going to bite on this one - can I just clarify that you left a bike in Maddington train station for several days and expected it to be there when you got back?
I realise it is meant to be secure, but I query the logic of assuming it will remain secure over a period of days (and thats not even taking into account that its been locked up in Maddo of all places).
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Re: Transperth Lock'n'Ride
Postby Thoglette » Wed Mar 13, 2013 7:03 pm
They are useless because they won't purchase decent cameras and decent analytics software - these days the camera systems can ID "probable known problem makers"; track them and SMS/email the operator to intervenecray- wrote:In other words, they're useless because the government will not pay for someone to watch them and use them to their full capacity.
(and yes, I do this sort of thing for a living. It's not rocket science)
"People are worthy of respect, ideas are not." Peter Ellerton, UQ
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Re: Transperth Lock'n'Ride
Postby Lizzy » Tue May 14, 2013 10:15 am
Just a heads-up, the Edgewater lock & ride cage door was not latching properly as of last night/this morning - I phoned it in last night & will follow it up this morning.
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Re: Transperth Lock'n'Ride
Postby monkeymagik » Tue May 14, 2013 7:32 pm
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Re: Transperth Lock'n'Ride
Postby Becker_11 » Tue May 14, 2013 9:18 pm
Yesterday I saw a bike with a solid heay cable lock which wouldn't have been cheap and it wass only going through the rear whell, it wasn't even threaded through the rear triangle! So pop the quick release, flick the chain off the sprockets and presto you've got yourself a bike. Crazy!
Nathaniel
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Re: Transperth Lock'n'Ride
Postby rolandp » Sat Apr 19, 2014 4:16 pm
Bike Shelter Upgrade Civil, Electrical, Communications and Associated Works
As part of its services to customers, the Public Transport Authority provides secure bicycle facilities across the network. Customers are able to ride their push bikes to rail stations and leave the bike in secure bike shelters or lockers, before boarding trains.
One of the primary aims of PTA is to increase patronage on the rail network. By providing a secure and reliable accessible bike shelter at rail stations, customers will be encouraged to ride their bikes to the station and lock them up having faith that the bike will be in the shelter upon their return. The end result is increased patronage on the rail network as well as health benefits to PTA customers.
This contract is for the provision of civil earth works at Bike Shelters consisting of site preparation, electrical and communications cable installation, shelter modification and associated footings and other ancillary works at some 51 sites across the rail network.
Looks like they are getting some form of upgrade.
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Re: Transperth Lock'n'Ride
Postby toofat » Sat Apr 19, 2014 7:20 pm
I think bike theft tec is a bit more advanced than you thinkmonkeymagik wrote:The way I see it is if a bike gets stolen its because it was not locked properly. If you dont want your bike stolen, get a real D lock and a cable, or 2 D locks. I lock my bike at Currambine Station and everyday I look at the locks on other peoples bikes. They are a joke! Dinky little toy cable locks etc. You can cut through one in a matter of seconds. If your bike is worth anything to you lock it up properly/invest in a real lock (kryptonite).
cordless angle grinders, small hydrulic jacks for d locks, lots examples on u tube
the only time i would leave an expensive bike with a kryptonite lock on it at Maddington station is if i had a foolproof insurance policy and wanted a bike upgrade.
when they get the cameras working and start jailing offenders, they will shift back to smashing the windows on commuters cars parked near the station in case there are valuables in the glove box.
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Re: Transperth Lock'n'Ride
Postby just4tehhalibut » Sat Apr 19, 2014 7:35 pm
I went through Cockburn station on Thursday night just as security was locking up the building, spotted a pair of quick-release skewers sitting on a bus shelter seat and traced it back to a bike parked at the U-rails. Looks like some bored muppet just decided to vandalise a bike so that someone couldn't ride home. Even though the bike was locked to the rail they tried pulling bits away. Bottom line, I'd never use the U-rails and we need more bike cages and boxes so yay for upgrades.
(And if you're the owner of a Reid Condor flatbar maybe invest in some pitlock skewers).
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Re: Transperth Lock'n'Ride
Postby Aushiker » Wed Oct 08, 2014 12:36 pm
Further details at PTA website.To meet the growing demand for bike parking facilities at our train stations, bike shelters will be extended and security at existing shelters improved....
In 2011 a new electronic Lock ‘n’ Ride secure bike parking system was installed across the network which required users to register their SmartRider to access the shelter. The system capped the number of people which could register for each shelter.
Due to this system’s popularity the number of registrations became fully subscribed for the more than 970 bike parking spots across the network.
In order to ensure as many people can park at the shelters as possible, a new system that allows more people to register for each shelter was successfully trialled at Bullcreek and Fremantle stations. This new registration system, which operates on a first in basis, will be rolled out across the network.
The shelters at the following stations will be unsecure for up to two weeks as they are progressively being upgraded with the new security system:
Andrew
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Re: Transperth Lock'n'Ride
Postby CycleSnail » Wed Oct 08, 2014 2:28 pm
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Re: Transperth Lock'n'Ride
Postby Lizzy » Fri Nov 28, 2014 11:09 am
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Re: Transperth Lock'n'Ride
Postby Aushiker » Sun Dec 21, 2014 1:36 pm
Outcome it seems of introducing paid parking ... full story in The Weekend West.On average, about 0.7 per cent of all train passengers ride bikes to stations.
But since July, the percentage has jumped at many stations, including Greenwood, where it has risen to 3.5 per cent.
About 15,000 cyclists are now registered to use the bike shelters across the metropolitan area.
Andrew
Aushiker.com
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