Cycling Express - New online shop to compete with UK....
- Le Velo
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Re: Cycling Express - New AUS online shop to compete with UK
Postby Le Velo » Sat Jun 25, 2011 6:55 pm
Happy to sport the local business if they have what I am looking for and need.
If prices are reasonable and I can get it quick(er) I don't mind spending just a little bit
In the end I will most likely end up buying things here and there as it suits anyway as I can appreciate that no company can price match or be cheaper on 100% of their stock
Great site so ar and look forward to see more as it grows
D
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Re: Cycling Express - New AUS online shop to compete with UK
Postby Crawf » Sat Jun 25, 2011 7:34 pm
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Re: Cycling Express - New AUS online shop to compete with UK
Postby sogood » Sat Jun 25, 2011 7:50 pm
RK wrote:And that is Wikipedia - I can write my own definition.
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Re: Cycling Express - New AUS online shop to compete with UK
Postby Aushiker » Sat Jun 25, 2011 7:55 pm
Very early days, but I don't think it will. If you think about there are what four major UK retailers plus Bike24 and the other German mob against one Aussie online retailer who also has to compete against Cell and T7. It may take a bite for sure but unless it can get the range at the right price it will be a fight to be up there against the likes of Ribble. That said it has the potential to be a major Aussie player.sogood wrote:Who thinks CE will impact more on the business of LBSs than UK online stores?
Mind-you Wiggle are heading fast in the direction of taking themselves out of the market.
Now if it only stocked Bell helmets
Andrew
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Re: Cycling Express - New AUS online shop to compete with UK
Postby munga » Sun Jun 26, 2011 7:49 am
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Re: Cycling Express - New AUS online shop to compete with UK
Postby norbs » Sun Jun 26, 2011 8:59 am
Aushiker wrote: Mind-you Wiggle are heading fast in the direction of taking themselves out of the market.
Andrew
What makes you say that Andrew?
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Re: Cycling Express - New AUS online shop to compete with UK
Postby Tazzy » Sun Jun 26, 2011 9:21 am
I think that if CE does have an impact on LBS's then they would only have themselves to blame.sogood wrote:Who thinks CE will impact more on the business of LBSs than UK online stores?
The stores that genuinely want to go out of their way to help customers and have a high level of skill and knowledge will survive.
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Re: Cycling Express - New AUS online shop to compete with UK
Postby CommuRider » Sun Jun 26, 2011 10:53 am
BC, it's nice of you to reach out to your customer base like this proactively. If there are perceived criticisms, it's because your customer base is a highly experienced mob (in some quarters with deep pockets) and very demanding because they're used to or expect world class, (high quality) products and service. It's a steep climb to offer a world class shopping experience that is competitive on price but would strongly encourage you to continually aim for the top. Best of luck.bostonceltics wrote: Anyway, thanks for the support and the PM's guys, seriously awesome, we'll keep getting the products up so keep coming at me with suggestions! And a massive thanks to bicycles.net.au for letting the comm's happen, this is definitely one of the best forums on the net in my opinion. Actually I'm super keen to get a link on the Cycling Express website for these forums/site, that is if the admin don't mind...
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Re: Cycling Express - New AUS online shop to compete with UK
Postby jcjordan » Sun Jun 26, 2011 12:14 pm
I think that this is more the point; CE is being supplied by the same suppliers that the LBS use. If I was in the position of a LBS I would be expecting the distributers to provide me with prices that would allow me to compete in a way that was price competitive.Tazzy wrote:I think that if CE does have an impact on LBS's then they would only have themselves to blame.sogood wrote:Who thinks CE will impact more on the business of LBSs than UK online stores?
The stores that genuinely want to go out of their way to help customers and have a high level of skill and knowledge will survive.
If this was not possible I would look to stock items not supplied by those suppliers and tell people to get the items from whoever provided it at the best price.
My personnel opinion is that we are going to see a change in the LBS market away from the higher end products (ie the more competitive items) and more towards the middle low commuter. This market will still provide mechanical services, but I think that the advice and support elements will slowly diminish as the wider knowledge is watered down.
Veni, Vidi, Vespa -- I Came, I Saw, I Rode Home
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Re: Cycling Express - New AUS online shop to compete with UK
Postby Luke Brown » Sun Jun 26, 2011 2:57 pm
Prices seem very comparable to the overseas competitors. Some items possibly 5-10% more expensive (than ribble) but that's something I'm happy with given I'm supporting an Australian business rather than going overseas (when the LBS is more like 25-50% more expensive I draw the line) and hopefully quicker more realiable delivery etc.
I agree that a 'sort by' option would be good (ie, cheapest price, biggest discount etc).
Also some more detailed pictures of the bikes, maybe some more actual photos?
Site could maybe be streamlined by putting items that come in multiple colours etc into just one item with a drop down to select colour? Specifically I noticed lots of bar tape pages, one for each colour.
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Re: Cycling Express - New AUS online shop to compete with UK
Postby bostonceltics » Sun Jun 26, 2011 4:53 pm
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Cycling Express - New AUS online shop to compete with UK....
Postby ozzymac » Sun Jun 26, 2011 5:16 pm
Just wondering what the expected processing time will be for orders and how orders will be sent? Eg: ordinary mail, eparcel, etc.
Cheers
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Re: Cycling Express - New AUS online shop to compete with UK
Postby scotto » Sun Jun 26, 2011 5:41 pm
but, my pair of tyres pro race 3 were $20 cheaper from ribble
the bottom bracket selection is mediocre. 2 SRAM's cheapest at $40, when my ultegra BB is $26 from UK
and $7 postage from UK compared to 12 from CE - are we calling them that yet ?)
i hope to use them soon.
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Cycling Express - New AUS online shop to compete with UK....
Postby AUbicycles » Sun Jun 26, 2011 6:08 pm
On credit card security, good news that numbers are not stored.. which means in the event of a breach then it would be a problem with the customer or payment gateway provider - not that I anticipate - precaution is always better.
I will email CE regarding the link - happy to also discuss opportunities with all business (hint for competitors reading).
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Re: Cycling Express - New AUS online shop to compete with UK
Postby Richard.L » Sun Jun 26, 2011 7:46 pm
Wiggle offer free delivery within the UK without a price limit, maybe this can be the same with you guys??(Australia of course)
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Re: Cycling Express - New AUS online shop to compete with UK
Postby CommuRider » Sun Jun 26, 2011 8:02 pm
Edit: Just saw their free delivery
http://www.cyclingexpress.com/informati ... ck-up.aspxFree Delivery
Free standard delivery is available on all orders over the value of $99.00 to Australia and $199 to New Zealand. Excludes bicycles. Standard bicycle delivery is $49 to Australian Metro areas, $99 to Australian Regional areas and $199 to New Zealand addresses.
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Re: Cycling Express - New AUS online shop to compete with UK
Postby cobba » Sun Jun 26, 2011 9:38 pm
UK residents might get free delivery from companies like c r c & Wiggle but they also have to pay a VAT which means the same product costs them 20% more then what we'd pay for it.Richard.L wrote: Wiggle offer free delivery within the UK without a price limit, maybe this can be the same with you guys??(Australia of course)
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Re: Cycling Express - New AUS online shop to compete with UK
Postby cambrook » Mon Jun 27, 2011 1:53 am
As this site is still evolving, it might be worth checking that when you re-visit a page that you ensure that it fully refreshes. I was slow to pick up some of the changes that had been made to pages I was interested in, as my computer was just reloading the page from the cache.
Keep up the good work guys, I'm sure that when the site is fully rolled-out it will do very well.
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Re: Cycling Express - New AUS online shop to compete with UK
Postby Max » Mon Jun 27, 2011 6:45 am
Being able to sort by price would be very useful. This has also been mentioned before.
I'd be interested to see how this site pans out. Having been an online retailer and having to compete on price with overseas sellers, I can tell you it's tough - very tough - to do, and to do well.
I'd also like to say I was very happy to see Genuine Innovations CO2 inflators on the site. They're really good devices, but not many places seem to carry them.
Max
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Re: Cycling Express - New AUS online shop to compete with UK
Postby AUbicycles » Mon Jun 27, 2011 7:35 am
They have a kangaroo in the logo!Richard.L wrote:I personally would like to see the .au in the url and banner as the only way i can find out it is Australian is in the 'About Us' section. Then again this probably isn't an issue if you aren't shipping overseas???
That being said, this symbol is also used by business across globe and isn't reserved for Australians.
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Re: Cycling Express - New AUS online shop to compete with UK
Postby scotto » Mon Jun 27, 2011 9:30 am
i wish i knew about the price match feature. i was about to rant about it not being obvious enough, but on a second look, its pretty clear.scotto wrote:great looking site, easy to navigate etc.
but, my pair of tyres pro race 3 were $20 cheaper from ribble
the bottom bracket selection is mediocre. 2 SRAM's cheapest at $40, when my ultegra BB is $26 from UK
and $7 postage from UK compared to 12 from CE - are we calling them that yet ?)
i hope to use them soon.
oh well. next time. maybe. I can see CE ( and i include T7 in this too) being a bit like aldi. lots of cheap good stuff, but ( atm) just not everything i need. so its a bit like my wife's shopping. she drops into aldi, and then hits up woolies for the stuff they dont have. they are next door though, and she's not paying double on postage.
wiggle/ribble/c r c have the little things that i couldnt get on CE last night, like $32 pro race3's, shimano bottom brackets, sidi replacement heel pads and a chain catcher for my sons' bikes.
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Cycling Express - New AUS online shop to compete with UK....
Postby ozzymac » Mon Jun 27, 2011 10:50 am
Cheers
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Re: Cycling Express - New AUS online shop to compete with UK
Postby bostonceltics » Mon Jun 27, 2011 11:39 am
cobba wrote:UK residents might get free delivery from companies like c r c & Wiggle but they also have to pay a VAT which means the same product costs them 20% more then what we'd pay for it.Richard.L wrote: Wiggle offer free delivery within the UK without a price limit, maybe this can be the same with you guys??(Australia of course)
Good point, I forgot about that. It's the same for EU residents.
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Re: Cycling Express - New AUS online shop to compete with UK
Postby Aushiker » Mon Jun 27, 2011 11:44 am
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Re: Cycling Express - New AUS online shop to compete with UK
Postby bostonceltics » Mon Jun 27, 2011 11:44 am
Hey bro there is an '.au' in the name, type in cyclingexpress.com.au.Richard.L wrote:I personally would like to see the .au in the url and banner as the only way i can find out it is Australian is in the 'About Us' section. Then again this probably isn't an issue if you aren't shipping overseas???
Wiggle offer free delivery within the UK without a price limit, maybe this can be the same with you guys??(Australia of course)
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