Online Purchases - good and bad experiences

Questions about purchasing bicycles and parts

Re: Online Purchases - good and bad experiences

Postby Nhutty » Wed Oct 10, 2012 10:00 am

thats a shame,

I remember it was $299 for the premium bundle during this years TDF, only problem was I wasn't in a financial position to buy.

I might email them and see what they say, if they won't do that price I may have to go down the wiggle route
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by BNA » Thu Oct 11, 2012 11:18 am

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Re: Online Purchases - good and bad experiences

Postby richbee » Thu Oct 11, 2012 11:18 am

I mostly use Wiggle for my online purchases. So far this year (in separate purchases) bought new Fulcrum wheelset, Saris Bones Solo bike carrier, various bits & bobs, and most recently Garmin Edge 500. In every instance goods purchased were despatched within 24 hours of ordering and delivered in less than 10 days. The Garmin Edge I ordered Wednesday last week and arrived yesterday.
Nothing but good service from Wiggle.
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Re: Online Purchases - good and bad experiences

Postby boss » Thu Oct 11, 2012 5:46 pm

Bicycle Express (bicycleexpress.com.au / Halifax St in Adelaide)

Ordered Continental GP4000s last night approx 10pm - $49.95 + $9.90 post - pretty decent price.

Dropped in at work by one of the staff members today at 3pm.

I work a few kays away but expected them to just drop it in a post bag... score!
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Re: Online Purchases - good and bad experiences

Postby SmellyTofu » Fri Oct 12, 2012 11:56 am

Haven't had great experience with CE. Ordered $1k wheels turns up with no skewers and no rim tape which apparently were supposed to be in there. Got an email response on the first day after I got it home and 2 days now, no response after 2 follow up emails. I don't ask for much but would have been nice to even offer cheap rim tape.

Well, for $7 for rim tape and maybe $30 for regular skewers, they've lost me.
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Re: Online Purchases - good and bad experiences

Postby jasonc » Fri Oct 12, 2012 12:26 pm

SmellyTofu wrote:Haven't had great experience with CE. Ordered $1k wheels turns up with no skewers and no rim tape which apparently were supposed to be in there. Got an email response on the first day after I got it home and 2 days now, no response after 2 follow up emails. I don't ask for much but would have been nice to even offer cheap rim tape.

Well, for $7 for rim tape and maybe $30 for regular skewers, they've lost me.


I have rim tape I accidentally ordered. can sell it to you at what i paid if you like + postage
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Re: Online Purchases - good and bad experiences

Postby SmellyTofu » Fri Oct 12, 2012 1:29 pm

I've already got it solved myself no thanks to CE. Thanks for your offer.
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Re: Online Purchases - good and bad experiences

Postby Phil » Fri Oct 12, 2012 5:57 pm

Ordered some Campagnolo Veloce Shifters for the CX Commuter from Ribble as they were damn cheap ($95 including campgnolo cables), package duly arrives in three weeks, lo and behold two right hand shifters. Yes the CX bike is a mishmash of Campag, Shimano, SRAM, no-name carbon and Planet-X, but it works.

So I email RIbble they tell me to send them back and they will cover the postage, they will then send me the new ones. I cried a little - flat bars are making me a sad panda as I don't find them comfortable and another six weeks was not acceptable - so I emailed RIbble back and told them that.

Result = They have sent me the left hand shifter via Parcelforce tracked couriers already, and have asked me to send one of the shifters back to them, with a copy of the postage receipt for reimbursement.

Ribble are pretty good on pricing on the lines they carry, and with this osrt of service I will continue to use and recommend them.
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Re: Online Purchases - good and bad experiences

Postby jaseyjase » Sat Oct 13, 2012 4:36 pm

jaseyjase wrote:
jaseyjase wrote:Wiggle - Deda Zero100 bars, Deda expander bung, brake cables
TotalCycling - 3t stam cap, 3t Pro and Team tape, Deda stem cap

Both

Ordered 3/10
Dispatched 4/10

Lets see if they beat the cycling express order i put in last friday.


Update

Cycling Express - 3T Pro stem and 3T Pro ergonova bars
Ordered - 28/9
Dispatched - 2/10
Arrived - 8/10

Wiggle - Deda Zero100 bars, Deda bung and a brake cable
Ordered - 3/10
Dispatched - 4/10
Arrived - 8/10

Total Cycling - 3T stem cap, Deda stem Cap, 3T pro and team bar tape
Ordered - 3/10
Dispatched - 4/10
Arrived - ....


Total Cycling - 3T stem cap, Deda stem Cap, 3T pro and team bar tape
Ordered - 3/10
Dispatched - 4/10
Arrived - 12/10
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Re: Online Purchases - good and bad experiences

Postby orbeas » Sun Oct 14, 2012 1:10 pm

can somone point me in the direction to buy 700x28 hybrid tyers on line? 8)
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Re: Online Purchases - good and bad experiences

Postby jasonc » Sun Oct 14, 2012 1:16 pm

orbeas wrote:can somone point me in the direction to buy 700x28 hybrid tyers on line? 8)


700x28?

I've go schwalbe marathon plus
http://www.chainreactioncycles.com/Mode ... elID=24544

they seem cheapest atm
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Re: Online Purchases - good and bad experiences

Postby orbeas » Sun Oct 14, 2012 1:50 pm

jasonc wrote:
orbeas wrote:can somone point me in the direction to buy 700x28 hybrid tyers on line? 8)


700x28?

I've go schwalbe marathon plus
http://www.chainreactioncycles.com/Mode ... elID=24544

they seem cheapest atm

thank you Jason, i was suprised there isnt more seletion of hybrid tyers online web sites,
these look like good tyers for my sister... 8)
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Re: Online Purchases - good and bad experiences

Postby jasonc » Sun Oct 14, 2012 1:57 pm

orbeas wrote:
jasonc wrote:
orbeas wrote:can somone point me in the direction to buy 700x28 hybrid tyers on line? 8)


700x28?

I've go schwalbe marathon plus
http://www.chainreactioncycles.com/Mode ... elID=24544

they seem cheapest atm

thank you Jason, i was suprised there isnt more seletion of hybrid tyers online web sites,
these look like good tyers for my sister... 8)


there are lots of choices - continental contactsport, vittoria randonneur, and there are other
i've used vittoria's and am currently running the schwalbe's

not many go down to 28 or even better 25c tyres. (i run the 25c schwalbes)
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Re: Online Purchases - good and bad experiences

Postby orbeas » Sun Oct 14, 2012 2:05 pm

im sold on the puncher resistance side of things, according to the "reviews" :)
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Re: Online Purchases - good and bad experiences

Postby Comedian » Sun Oct 14, 2012 2:09 pm

orbeas wrote:im sold on the puncher resistance side of things, according to the "reviews" :)


I understand you like the puncture resistance. Remember that it does make the bike harder to push. If she is riding further or to time lines the marathon supreme might be worth considering. Pucnture proof but also roll well.
Once you can climb hills on a bike it's all downhill. :mrgreen:

Hopefully I'll know what that's like..... one day. :shock: :lol:

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Re: Online Purchases - good and bad experiences

Postby orbeas » Sun Oct 14, 2012 2:12 pm

Comedian wrote:
orbeas wrote:im sold on the puncher resistance side of things, according to the "reviews" :)


I understand you like the puncture resistance. Remember that it does make the bike harder to push. If she is riding further or to time lines the marathon supreme might be worth considering. Pucnture proof but also roll well.

THanks comedian a bit pricey though,they may come on special maybe one day,
still looking, 700x23 puncher resistance at a resonable price is worth a look.
a fast tyer or puncher resistant tyer pick one or the other? :)
Buying road tyers is much easier, two gators thanks! :D
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Re: Online Purchases - good and bad experiences

Postby boss » Mon Oct 15, 2012 1:39 pm

jimboss wrote:Not happy with pro bike kit.

Bought helmet, 5 tubes, chain lube and some water bottles early Friday 5/9. Paid more than elsewhere for the helmet as they had the colour I wanted.

Get shipping confirmation 9/9... Helmet not on the list. So I send them an email asking what's going on with the helmet...

Email comes back a few hours later... Helmets not in stock, not back in stock till mid November.

All well and good, but when were they planning on letting me know? And I mean, 3 full working days to ship is slack.


Ended up getting helmet/bottles/tubes/lube from CRC.

Order went in last Wednesday, shipped out Wednesday night, arrived here in Adelaide today.

CRC use DHL (or at least they did for my order... they may use a panel of freighters given their size) whom ship direct to Adelaide from the UK, rather than via Melb or (god forbid) Sydney. Shaved a day off the shipping time.

Thumbs up.
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Re: Online Purchases - good and bad experiences

Postby boss » Mon Oct 15, 2012 3:42 pm

Another order from Bicycle Express (Not cycling express) here in Adelaide - ordered online yesterday, delivered today by hand by one of the store's crew.

Had to purchase another tyre (Continental GP4000S). $49.95, good price, especially considering speed of delivery!

Also bought 10 cartridges (AT) $14.95. Cheap!
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Re: Online Purchases - good and bad experiences

Postby rpmspinman » Tue Oct 16, 2012 11:21 am

jimboss wrote:Another order from Bicycle Express (Not cycling express) here in Adelaide - ordered online yesterday, delivered today by hand by one of the store's crew.

Had to purchase another tyre (Continental GP4000S). $49.95, good price, especially considering speed of delivery!

Also bought 10 cartridges (AT) $14.95. Cheap!

Some great prices there Jim.
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2011 Kona Dew Plus (commuter)
2012 Focus Cayo 2.0 (road)
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Re: Online Purchases - good and bad experiences

Postby scirocco » Sat Oct 20, 2012 10:09 pm

Well, Chain Reaction are back in my good books. After the previous order took nearly a month, the most recent one was placed on Tues 9th October and arrived on Friday 12th via DHL. I didn't pay for any extra shipping - this was just the standard free postage on a order value of about $200.

By comparison I bought a new helmet from Cycling not-very-express on the 7th October, dispatched on the 12th, received 18th October.
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Re: Online Purchases - good and bad experiences

Postby MarkG » Mon Oct 22, 2012 10:36 am

^^
Don't you mean Cycing Distress? :)
Proudly "a hater of academics with helmet cams"
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Re: Online Purchases - good and bad experiences

Postby the_big_fella » Tue Oct 23, 2012 10:26 am

I've recently made some purchases from http://www.velogear.com.au and http://www.hammernutrition.com.au.

Very speedy delivery (within 2 business days) and no hassles. Both had free shipping specials which got me in.
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Re: Online Purchases - good and bad experiences

Postby MarkG » Tue Oct 23, 2012 3:39 pm

Ordered a pair of Bont Vaypor from Merlin Cycles last Friday at 12.00 pm Perth time, they were dispatched 6 hours later, and arrived in Australia Sunday.
My cousin ordered a pair of shoes from bicyclestore.com.au on Thursday last week, and was told they haven't even been posted yet.
How the hell does it take a shop 7 days to post out a pair of shoes they have in stock?
Proudly "a hater of academics with helmet cams"
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Re: Online Purchases - good and bad experiences

Postby ThePhil » Wed Oct 24, 2012 7:39 pm

Bought some shoes from chainreaction, got them in 10 days.
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Re: Online Purchases - good and bad experiences

Postby Reman » Thu Oct 25, 2012 11:34 am

Order from Bike24 for rims and spokes. Arrived yesterday rims are as ordered, unfortunately received 40 spokes of the wrong size instead of the 64 required for 32H rims.

Sent them an email, but still middle of the night in Deutschland, will see how it goes.

;(
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Re: Online Purchases - good and bad experiences

Postby pentlandexile » Mon Oct 29, 2012 3:25 pm

Ordered tyres, saddle, two chains from Chain Reaction on Thursday night Australian time.

Package was at the door when I got home from work today.

Got to be some sort of record.
Long day's journey into alt-bars
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