Rear Derailleur Hanger Snapped Off 'SRAM RED KUOTA KOM'

[Mulger bill]

Yeah it did. No longer Gemini Bicycles.
Its the mob who bring in Cervelo, Derby Cycles.

The rep that came and checked the bike was from Gemini Cycles. They have already dusted their hands saying there is no problem with the bike. Obviously!

Anybody know what else they handle?

[MarkG]

Gemini used to do Cervelo and Rotor too.
Derby have taken Cervelo (as of August) not sure about Kuota and Rotor tho.
Derby also do Focus.

One of the bike shops I spoke to recently reckoned no new Kuota distributor had been announced yet, so after Geminis deal finished there was a chance of no 2013 models in Australia, which seems about right, as the current KOM model is the 2012, and there's no sign of the KOM Air (2013) even existing here..

[KuotaBoy]

has been sorted! LBS has come through and is going to replace the frame for free. Respect restored!

[Ozkaban]

has been sorted! LBS has come through and is going to replace the frame for free. Respect partially restored!

Fixed it for you.

Very glad about the outcome, not overly impressed with the effort taken to get there though! What an ordeal, but as you said, with a very happy ending.

[biker jk]

That's a great outcome. Well done by the bike shop for eventually doing the right thing.

[macca33]

It is a positive outcome, however, should never have reached that point in the first place.

I dunno about the thoughts of others, but if an LBS cannot even set up a bike they sell - let alone a multi-thousand dollar one, then they should either close the doors, or undertake a bit of training - NOT on customer bikes either.


cheers