Crack?

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Strawburger
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Crack?

Postby Strawburger » Sun Jan 20, 2013 8:01 pm

Hi experts!

Was cleaning the bike today and noticed this crack just below the rear wheel arch. Cause for concern?

Image
n=10 (2013 & 2004 roads,2010 track,2x 2009 foldups,1990 hybrid,1992 trainer,2007 rental,1970's step through,1980's zeus)

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drubie
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Re: Crack?

Postby drubie » Sun Jan 20, 2013 8:34 pm

If it was mine I'd be back at the shop and/or asking the manufacturer.
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Howzat
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Re: Crack?

Postby Howzat » Sun Jan 20, 2013 8:42 pm

Looks worrisome. I second drubie - take it in. I presume it's a carbon fork?

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biker jk
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Re: Crack?

Postby biker jk » Sun Jan 20, 2013 8:46 pm

Howzat wrote:Looks worrisome. I second drubie - take it in. I presume it's a carbon fork?
It's the seatstay not the fork.

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Strawburger
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Re: Crack?

Postby Strawburger » Sun Jan 20, 2013 9:21 pm

Thanks all,

Yes, carbon seatstay.

When I noticed it I was concerned, the more I look at it the worse I think it is. I'll be contacting the manufacturer via the bike shop and putting it aside until I know how to proceed. May give me an excuse to strip and rebuild it once it's repaired or replaced!

SB
n=10 (2013 & 2004 roads,2010 track,2x 2009 foldups,1990 hybrid,1992 trainer,2007 rental,1970's step through,1980's zeus)

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jacks1071
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Re: Crack?

Postby jacks1071 » Sun Jan 20, 2013 9:30 pm

I wouldn't panic, looks like its in the paint but definitely get it checked for your own peace of mind.
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Strawburger
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Re: Crack?

Postby Strawburger » Mon Jan 21, 2013 8:42 am

Just got a message back from the shop. Box it up and send it back, looks like its a replacement :cry:

Going to miss the paint job on this frame, it was very sharp.
n=10 (2013 & 2004 roads,2010 track,2x 2009 foldups,1990 hybrid,1992 trainer,2007 rental,1970's step through,1980's zeus)

hosko
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Re: Crack?

Postby hosko » Mon Jan 21, 2013 9:02 am

Strawburger wrote:Just got a message back from the shop. Box it up and send it back, looks like its a replacement :cry:

Going to miss the paint job on this frame, it was very sharp.
Look on the bright side, your sunny side might not have looked to shinny had it let go!... :)

At least you have a shop who are doing the right thing and getting it sorted. There are a few out there who don't.
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Dr_Mutley
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Re: Crack?

Postby Dr_Mutley » Mon Jan 28, 2013 12:15 am

Care to name the brand? As if they are replacing it then that's pretty good service... Looked to me as it was probably just a superficial paint crack, but u can never be sure..,

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Strawburger
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Re: Crack?

Postby Strawburger » Mon Jan 28, 2013 10:20 am

The frame has been shipped back to the shop, they will forward it into the factory for assessing. I'll name the shop and brand once I know more. Will take a few weeks.

What I will say is that it is an overseas brand, at the time they did not distribute to Australia thus I had to go overseas to the brand's preferred shop and order through them. Perhaps paying RRP and buying from country of origin may account for the good service thus far.
n=10 (2013 & 2004 roads,2010 track,2x 2009 foldups,1990 hybrid,1992 trainer,2007 rental,1970's step through,1980's zeus)

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Strawburger
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Re: Crack? Warranty replacement question

Postby Strawburger » Thu Feb 14, 2013 9:48 am

Hi all,

A small update on the frame. They have offered a replacement! Good news. However the old parts will be going on the new later model frame which has a different paint scheme, so all the colours will be all over the place. Not a major concern to me as i would rather perform and have an ugly bike than huffing and puffing on a sexy bike...

So my question is, should I accept their offer on a frame that is last year's model that has a mismatched paint job? From people's experience have you been able to specify (within reason) choice of frame? Are you able to pay the difference on a current model? I am looking at the current frame (2013) of the same model as the cracked one.

Cheers

SB
n=10 (2013 & 2004 roads,2010 track,2x 2009 foldups,1990 hybrid,1992 trainer,2007 rental,1970's step through,1980's zeus)

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silentbutdeadly
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Re: Crack?

Postby silentbutdeadly » Thu Feb 14, 2013 10:13 am

Yes. Rarely. Almost never unless it is available as a frameset only (and it'll usually be more than just 'the difference').
Ours is not to reason why...merely to point and giggle

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