Is the internet killing bike shops?
- Saturnstarzz
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Is the internet killing bike shops?
Postby Saturnstarzz » Wed Jan 30, 2013 10:52 am
http://www.theage.com.au/executive-styl ... 2da2q.html" onclick="window.open(this.href);return false;
I for one will always choose my LBS over wiggle / online cause I want things now and John the owner of my LBS in Newport VIC is a top bloke.
He lets me ogle (AT) the Bianci's in his shop.
What are ppls thoughts?
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Re: Is the internet killing bike shops?
Postby Ross » Wed Jan 30, 2013 10:59 am
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Re: Is the internet killing bike shops?
Postby boss » Wed Jan 30, 2013 11:10 am
Enter a bunch of people saying they shop locally for a, b, c reasons. Then enter a bunch of people who say they shop overseas for x, y, z reasons.
a = check products out in the flesh and try them on
b = nice guys at the shop, support local
c = good service
x = cheaper
y = more product selection
z = convenient
And then there are the bright sparks who come along and say this new paradigm is an opportunity for agile shops to move from supplying products to supplying a service and acting as a hub of knowledge.
Oh and I almost forgot the guys that say shops positioned to supply entry level goods will continue to flourish, while those that are serving the higher end enthusiast are likely to suffer the most from online shopping. Because, of course, beginners will be less courageous with online purchases.
Now let's all move on. Everything that's could be said has been said and none of it adds any value to my existence.
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Re: Is the internet killing bike shops?
Postby RonK » Wed Jan 30, 2013 11:38 am
But you did forget to mention one old chestnut - the attempt at emotional blackmail by claiming that by buying on the internet will be no "jobs for your kids/Aussies".boss wrote:Wow. That article added a fat load of nothing to an already tired conversation topic.
Enter a bunch of people saying they shop locally for a, b, c reasons. Then enter a bunch of people who say they shop overseas for x, y, z reasons.
a = check products out in the flesh and try them on
b = nice guys at the shop, support local
c = good service
x = cheaper
y = more product selection
z = convenient
And then there are the bright sparks who come along and say this new paradigm is an opportunity for agile shops to move from supplying products to supplying a service and acting as a hub of knowledge.
Oh and I almost forgot the guys that say shops positioned to supply entry level goods will continue to flourish, while those that are serving the higher end enthusiast are likely to suffer the most from online shopping. Because, of course, beginners will be less courageous with online purchases.
Now let's all move on. Everything that's could be said has been said and none of it adds any value to my existence.
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Re: Is the internet killing bike shops?
Postby boss » Wed Jan 30, 2013 11:43 am
- Howzat
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Re: Is the internet killing bike shops?
Postby Howzat » Wed Jan 30, 2013 12:12 pm
Jeepers Ron - blackmail? If you're going to patronise overseas shops, not pay your taxes, etc etc, you can't be over-sensitive to a little criticism from the locals.RonK wrote: the attempt at emotional blackmail.
Speaking of whom, I came across this comprehensive summary of the issues from the local bike industries' point of view - their submission to the productivity commission. Covers just about every issue on one side of the topic.
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Re: Is the internet killing bike shops?
Postby outnabike » Wed Jan 30, 2013 12:16 pm
Your post at the top of the page, just look across to the right and you will see about 10 overseas LB shop sales houses. I am not sure but that may be your reply.
In Vic where I live, there have to be a half dozen LBS's. Not one has a bike rack in front of it to park your bike........I find that interesting.When I was a kid you bought your bike at Dandy sports and it always had a bike rack out the front. And those guys knew about bikes.
Boss , that is just the best video clip in along time.....
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Re: Is the internet killing bike shops?
Postby boss » Wed Jan 30, 2013 12:17 pm
I like this quote
By waiving GST and import duties, the Government is preferencing international traders over Australian businesses and giving them a price discount advantage of 15‐20%; that is, 10% GST and 5‐10% duties. This is extremely concerning to Australian retailers as they cannot compete on an equitable basis in an otherwise competitive market.
The costs surrounding helmet standards are interesting reading though.
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Re: Is the internet killing bike shops?
Postby kunalraiker » Wed Jan 30, 2013 12:38 pm
I purchase online becuase that's the only way I can afford it, if I had to go LBS then I would have to wait longer- until the funds were available.lachlanfry wrote:Interesting article in The Age Today.
http://www.theage.com.au/executive-styl ... 2da2q.html" onclick="window.open(this.href);return false;
I for one will always choose my LBS over wiggle / online cause I want things now and John the owner of my LBS in Newport VIC is a top bloke.
He lets me ogle (AT) the Bianci's in his shop.
What are ppls thoughts?
Therefore the question of "waiting" for inline purchases does not matter anymore.
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Re: Is the internet killing bike shops?
Postby rpmspinman » Wed Jan 30, 2013 12:41 pm
^^^ This. End of thread.boss wrote:Wow. That article added a fat load of nothing to an already tired conversation topic.
Enter a bunch of people saying they shop locally for a, b, c reasons. Then enter a bunch of people who say they shop overseas for x, y, z reasons.
a = check products out in the flesh and try them on
b = nice guys at the shop, support local
c = good service
x = cheaper
y = more product selection
z = convenient
And then there are the bright sparks who come along and say this new paradigm is an opportunity for agile shops to move from supplying products to supplying a service and acting as a hub of knowledge.
Oh and I almost forgot the guys that say shops positioned to supply entry level goods will continue to flourish, while those that are serving the higher end enthusiast are likely to suffer the most from online shopping. Because, of course, beginners will be less courageous with online purchases.
Now let's all move on. Everything that's could be said has been said and none of it adds any value to my existence.
Shav
My Bikes:
2011 Kona Dew Plus (commuter)
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Re: Is the internet killing bike shops?
Postby theprophet » Wed Jan 30, 2013 1:35 pm
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Re: Is the internet killing bike shops?
Postby Baalzamon » Wed Jan 30, 2013 1:48 pm
4 days later nothing and they hadn't heard from the supplier. Where do I go, bikebug vs HTA. Bikebug won due to $50 cheaper.
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Re: Is the internet killing bike shops?
Postby simonn » Wed Jan 30, 2013 2:33 pm
Comprehensive meaning comprehensive apart from mentioning that the bulk of the price differences laying squarely at the feet of the distributors.Howzat wrote: Speaking of whom, I came across this comprehensive summary of the issues from the local bike industries' point of view - their submission to the productivity commission. Covers just about every issue on one side of the topic.
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Re: Is the internet killing bike shops?
Postby rpmspinman » Wed Jan 30, 2013 3:12 pm
you cant say u didnt try. That would erk me too.Baalzamon wrote:Contact a LBS to get a garmin edge 810 for me
4 days later nothing and they hadn't heard from the supplier. Where do I go, bikebug vs HTA. Bikebug won due to $50 cheaper.
Its times like that, that make you wonder what LBS's complain about when it comes to online shopping.
Shav
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Re: Is the internet killing bike shops?
Postby LM324 » Wed Jan 30, 2013 4:12 pm
Bikebug is a LBS in Sydneyrpmspinman wrote:you cant say u didnt try. That would erk me too.Baalzamon wrote:Contact a LBS to get a garmin edge 810 for me
4 days later nothing and they hadn't heard from the supplier. Where do I go, bikebug vs HTA. Bikebug won due to $50 cheaper.
Its times like that, that make you wonder what LBS's complain about when it comes to online shopping.
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Re: Is the internet killing bike shops?
Postby rpmspinman » Wed Jan 30, 2013 4:16 pm
Ok cheers for letting me know. Their website looks pretty decent. Wonder if that place was further or closer to Baalzamon's home?Philipthelam wrote:Bikebug is a LBS in Sydneyrpmspinman wrote:you cant say u didnt try. That would erk me too.Baalzamon wrote:Contact a LBS to get a garmin edge 810 for me
4 days later nothing and they hadn't heard from the supplier. Where do I go, bikebug vs HTA. Bikebug won due to $50 cheaper.
Its times like that, that make you wonder what LBS's complain about when it comes to online shopping.
Shav
My Bikes:
2011 Kona Dew Plus (commuter)
2012 Focus Cayo 2.0 (road)
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Re: Is the internet killing bike shops?
Postby cobba » Wed Jan 30, 2013 4:47 pm
Not quite a million but it's starting to feel like it.Ross wrote:Subject has been done to death a million times
The Overseas Purchasing Debate
Ridiculous Prices (rant thread)
Retailers: their own worst enemy?
Retail Spending Decline...Real or Something Else?
Australian Post Losing $20m + from online shopping
Evils of online shopping
Would a 10% GST surcharge stop you from buying overseas?
Retailers want GST on all imports (not just over $1000)
overseas purchases.
Why shop at your Local Bike Shop (LBS)?
LBS price gouging
Is it any wonder we buy our stuff O/S
There's probably more too.
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Re: Is the internet killing bike shops?
Postby Aushiker » Wed Jan 30, 2013 4:48 pm
Baalzamon is in Western Australia.rpmspinman wrote:Ok cheers for letting me know. Their website looks pretty decent. Wonder if that place was further or closer to Baalzamon's home?
Andrew
Aushiker.com
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Re: Is the internet killing bike shops?
Postby Baalzamon » Wed Jan 30, 2013 5:13 pm
CorrectAushiker wrote:Baalzamon is in Western Australia.rpmspinman wrote:Ok cheers for letting me know. Their website looks pretty decent. Wonder if that place was further or closer to Baalzamon's home?
Andrew
Now I'm playing the waiting game. Will I get the Edge 810 by Friday. If I had been able to order from a LBS at the RRP.... I may have been given a time frame, but I did ring around and none seemed to have it in stock and had to order it. Only had the bundled versions in stock which I didn't need having cadence & HRM already.
Bikebug have on their website orders will ship next day if received by 5:30pm AEST. Mine had been received by 5:30pm AEST having ordered on the 26th so should ship today.
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Re: Is the internet killing bike shops?
Postby ozzymac » Wed Jan 30, 2013 5:33 pm
I know the crappy service I got made up my mind not to go back.
Cheers
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Re: Is the internet killing bike shops?
Postby Baalzamon » Wed Jan 30, 2013 5:50 pm
Well I know I learnt how to service my bike myself after having a FD cable slip after being in and brakes squealing after a service as well.ozzymac wrote:Isn't it just crappy service that kills off lbs?
I know the crappy service I got made up my mind not to go back.
Cheers
Sent from my GT-P5110 using Tapatalk 2
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Re: Is the internet killing bike shops?
Postby il padrone » Wed Jan 30, 2013 8:08 pm
That is so funny to read Competitive local bike industry?? They're kidding right?boss wrote:That submission pretty much covers it all.
I like this quote
By waiving GST and import duties, the Government is preferencing international traders over Australian businesses and giving them a price discount advantage of 15‐20%; that is, 10% GST and 5‐10% duties. This is extremely concerning to Australian retailers as they cannot compete on an equitable basis in an otherwise competitive market.
Bung on the GST, bung on the 5% duty and the shipping. The overseas store prices will still be 30-50% cheaper.
"An unjustified and unethical imposition on a healthy activity."
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Re: Is the internet killing bike shops?
Postby rifraf » Thu Jan 31, 2013 1:15 am
I've visited at least 10 different bike shops (maybe more).
Based on service, "maybe" I'd spend a dollar in two.
The standard of customer service is shocking quite frankly although no different from other types of stores I've visited.
No suggestion from me that its different in Sydney but these days I rarely bother with LBS because of it.
It seems if your not buying whats currently part of the "in stock" people arnt interested.
No worries as wiggle, c r c, evans etc just love my money and cant get enough of it.
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Re: Is the internet killing bike shops?
Postby dynamictiger » Thu Jan 31, 2013 8:53 am
I would say I am still relatively new to this biking thing, and as such I need to research a lot before I try and buy a solution to my perceived issues.
On my first encounter with an LBS I couldn't help but feel something was off. I didn't know what but thought I was being ripped big time. This was when I was looking around. I have been back since once and I can now state with confidence I was.
The second shop was miles better and I actually bought my bike from them. I would still be going there except my wife went in last christmas to purchase something specific, had a written description of it and as they didn't have it they sold her something similar that couldn't do what was on the note she had and refused to swap it after christmas.
The third shop I tried has been in my area for over 20 years. As it happens I work with the chap that started the business but I didn't know that at the time. On my first visit they seeemed fine. On my second my sense started twitching and on the third I was convinced they too were trying to take advantage of me.
This is three stores in my area. There are no more LBS within 12 kilometres of my home. I no longer frequent any of them and refuse to deal with them.
IE is easier.
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