crack in malvern star oppy c7 frame
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crack in malvern star oppy c7 frame
Postby DJENANS » Sat Feb 02, 2013 6:07 pm
i have a 6 month old Malvern star oppy C7 which has a hairline crack i just noticed when cleaning , near the rear dropout. See photo attached, my camera couldnt focus at such close rang properly but you get the jist. Just wondering if this something that warrants the frame being replaced as Ive only done 500 kms on the frame? The shop umd and ahhd about it and told me to come back on monday and they will take photos.
Ive marked with a red arrow the start and finish of the crack
link to photo:
http://imageshack.us/photo/my-images/542/phototx.png/" onclick="window.open(this.href);return false;
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Re: crack in malvern star oppy c7 frame
Postby im_no_pro » Sat Feb 02, 2013 6:08 pm
master6 wrote: Moderators are like Club Handicappers; I often think they are wrong, but I dont want the job.
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Re: crack in malvern star oppy c7 frame
Postby DJENANS » Sat Feb 02, 2013 6:16 pm
http://imageshack.us/photo/my-images/542/phototx.png/" onclick="window.open(this.href);return false;
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Re: crack in malvern star oppy c7 frame
Postby Baalzamon » Sat Feb 02, 2013 7:10 pm
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Re: crack in malvern star oppy c7 frame
Postby macca33 » Sat Feb 02, 2013 7:24 pm
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Re: crack in malvern star oppy c7 frame
Postby Ozkaban » Sat Feb 02, 2013 7:42 pm
If it is alloy, I wouldn't worry at all. If the dropouts are carbon, I'd be more concerned.
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Re: crack in malvern star oppy c7 frame
Postby DJENANS » Sat Feb 02, 2013 8:08 pm
It looks like the paint is cracked and iam pretty sure the crack would be where the alloy dropout meets the carbon seat stay joint, which would be a main stress joint I would imagine
I will take it in Monday to where i bought it and hopefully Malvern Star replace it as iam too scared to ride it after discovering the crack
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Re: crack in malvern star oppy c7 frame
Postby DJENANS » Tue Feb 05, 2013 9:32 am
This contradicts what everyone else says???.
Anyways i was insistent i wanted a warranty claim so he said i would have to pay to have the frame stripped to be sent back and that may be a waste of time because he doubted they would find it faulty.
I thought that was ridiculous and asked for the rep to view it next time he is in the store.
He will find out when the MS rep is coming next and have him view it. I also emailed Malvern star direct but no repsonse......
Lets hope the MS rep is going to be better about this as iam starting to wish i went with another brand. I know friends have had warranty claims with an avanti cadent and a Trek Madone and was told they generally dont bat an eyelid to help
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Re: crack in malvern star oppy c7 frame
Postby outnabike » Tue Feb 05, 2013 10:17 am
It almost looks as though the drop-out and the seatstay have been pinned and glued, or fused.
Mind you I have no experience in this type of construction.
I would put it all into writing and that will prove any later warranty claim, after all nothing is broken at this stage. It would be nice to see other bikes and find out how general this cracking is.
Having to pay to send the thing away seems a bit strange, if bought locally. I would have thought your warranty is with the agent and not with the manufacturer. I reckon it is only obligatry to return the article to the point of sale. In my experiance, it is more exceptional to get direct feed back from manufacturers than the alternative.
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Re: crack in malvern star oppy c7 frame
Postby jacks1071 » Tue Feb 05, 2013 12:00 pm
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Re: crack in malvern star oppy c7 frame
Postby ldrcycles » Tue Feb 05, 2013 1:39 pm
I'm not particularly concerned but will get the shop to have a look/listen anyway just to be sure.
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Re: crack in malvern star oppy c7 frame
Postby R12RT » Tue Feb 05, 2013 2:00 pm
This a picture of the same joint on my 2010 Oppy frame.
This frame has no filler around the joint. This frame has covered 24000km with no issues.
The crack does appear to be in the filler. If this is the case I wouldn't be concerned about the crack as the filler appears to be optional.
2010 Malvern Star Oppy C6
2014 Giant Propel Advanced 1
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Re: crack in malvern star oppy c7 frame
Postby sogood » Tue Feb 05, 2013 2:14 pm
I agree. It looks to be a joint of some form underneath with paint over it. No surprise the paint has cracked along the joint line. This is not typical of CF frame damage but does not exclude an issue in the joint. I think a MS rep review is an appropriate request. Wouldn't spend money to send it away. May also be worth checking out in another store with MS bikes.outnabike wrote:It looks as though they have inserted the drop-out as a separate part into the chainstay, and that would be normal even with an aluminium fitting. The connection to the seatstay though looks less substantial, and the joint is then painted. There is obvious movement there to cause the paint to crack, and it could just be a bad production idea to paint over the whole joint and treat it as one part.
RK wrote:And that is Wikipedia - I can write my own definition.
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Re: crack in malvern star oppy c7 frame
Postby DJENANS » Wed Feb 06, 2013 7:05 pm
I guess you get what you pay for and a lesson learnt for me.
Now I have to search for a new frame , but looks like I will have to buy a whole bike as frames are almost the same price as a whole bike
I did take the bike to other shops that don't sell malvern star and it was more of a biased opinion as they just bagged the bike before i even got it out the car and then proceeded to point out only poor frames are riveted together these days. Then tried to sell me a new bike so who knows..
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Re: crack in malvern star oppy c7 frame
Postby sogood » Wed Feb 06, 2013 8:43 pm
RK wrote:And that is Wikipedia - I can write my own definition.
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Re: crack in malvern star oppy c7 frame
Postby R12RT » Wed Feb 06, 2013 8:52 pm
DJENANS wrote:Ok rep looked at it and shop told me its normal and they will not be replacing the frame , which is disappointing . I also explained it made a crackling noise sometimes when tightening rear skewer but nope , told me "if it gets worse to bring it back". he doesnt obviuosly didnt realise when a carbon frame fails, it all happens quite quickly and im not prepared to take that risk.
I guess you get what you pay for and a lesson learnt for me.
Now I have to search for a new frame , but looks like I will have to buy a whole bike as frames are almost the same price as a whole bike
I did take the bike to other shops that don't sell malvern star and it was more of a biased opinion as they just bagged the bike before i even got it out the car and then proceeded to point out only poor frames are riveted together these days. Then tried to sell me a new bike so who knows..
Raoul Luescher was involved in the design of the Oppy frames.
I would be interested to hear his thoughts on the Oppy frames being of poor design because of they have riveted joints.
Personally I would have no problems riding that frame. Based on my experience there is very little wrong with the frames and their design.
2010 Malvern Star Oppy C6
2014 Giant Propel Advanced 1
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Re: crack in malvern star oppy c7 frame
Postby outnabike » Thu Feb 07, 2013 5:35 pm
Hi DJENANS,DJENANS wrote:Ok rep looked at it and shop told me its normal and they will not be replacing the frame , which is disappointing . I also explained it made a crackling noise sometimes when tightening rear skewer but nope , told me "if it gets worse to bring it back". he doesnt obviuosly didnt realise when a carbon frame fails, it all happens quite quickly and im not prepared to take that risk.
I guess you get what you pay for and a lesson learnt for me.
Now I have to search for a new frame , but looks like I will have to buy a whole bike as frames are almost the same price as a whole bike
I did take the bike to other shops that don't sell malvern star and it was more of a biased opinion as they just bagged the bike before i even got it out the car and then proceeded to point out only poor frames are riveted together these days. Then tried to sell me a new bike so who knows..
I was in no way casting a negative over your bike and I don't see any one else getting rid of their bikes.
I suggest you just note the issue and enjoy the bike. I am sure any bike will have some sort of a problem, and we just have to live with these things. When you have done a few thousand kays you will have enough info to make an informed decision.
I would say the paint has not enough flexibility to allow for joint movement. That is not to say there is a problem with the joint.
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Re: crack in malvern star oppy c7 frame
Postby jacks1071 » Thu Feb 07, 2013 9:57 pm
If marks in paint are going to worry you, when you do replace it don't by a CF frame because they all get marks in the paint. Carbon flexes, paint doesn't.DJENANS wrote:Ok rep looked at it and shop told me its normal and they will not be replacing the frame , which is disappointing . I also explained it made a crackling noise sometimes when tightening rear skewer but nope , told me "if it gets worse to bring it back". he doesnt obviuosly didnt realise when a carbon frame fails, it all happens quite quickly and im not prepared to take that risk.
I guess you get what you pay for and a lesson learnt for me.
Now I have to search for a new frame , but looks like I will have to buy a whole bike as frames are almost the same price as a whole bike
I did take the bike to other shops that don't sell malvern star and it was more of a biased opinion as they just bagged the bike before i even got it out the car and then proceeded to point out only poor frames are riveted together these days. Then tried to sell me a new bike so who knows..
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Re: crack in malvern star oppy c7 frame
Postby im_no_pro » Fri Feb 08, 2013 12:26 pm
Agree with this 100%. Thinking there is something wrong with it and something actually being wrong with it are two very different things. Like others, I would have no issues riding this frame. Hell, if I went home and checked over my carbon roadie tonight chances are I would find some level of paint cracking somewhere. If you are that concerned, get it x-rayed or fork over the cash for a warranty assessment (in the unlikely event it was a warranty claim you shouldnt have to fork anything over anyway).jacks1071 wrote:If marks in paint are going to worry you, when you do replace it don't by a CF frame because they all get marks in the paint. Carbon flexes, paint doesn't.DJENANS wrote:Ok rep looked at it and shop told me its normal and they will not be replacing the frame , which is disappointing . I also explained it made a crackling noise sometimes when tightening rear skewer but nope , told me "if it gets worse to bring it back". he doesnt obviuosly didnt realise when a carbon frame fails, it all happens quite quickly and im not prepared to take that risk.
I guess you get what you pay for and a lesson learnt for me.
Now I have to search for a new frame , but looks like I will have to buy a whole bike as frames are almost the same price as a whole bike
I did take the bike to other shops that don't sell malvern star and it was more of a biased opinion as they just bagged the bike before i even got it out the car and then proceeded to point out only poor frames are riveted together these days. Then tried to sell me a new bike so who knows..
master6 wrote: Moderators are like Club Handicappers; I often think they are wrong, but I dont want the job.
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