Pretzelled Wheel
- Uba Tracker
- Posts: 265
- Joined: Sun Jan 13, 2008 9:50 pm
- Location: Toowoomba, Qld
Pretzelled Wheel
Postby Uba Tracker » Mon Mar 04, 2013 11:38 am
Just bought myself a new Specialized Rockhopper MTB and while fitting the trip meter notice that front wheel is buckled. I haven't even ridden it yet so at some point before I bought it it's copped a hit. I've taken it back to the place of purchase and they're going to true it up. Now the thing that bothers me here is that it's a brand new bike, never been ridden (by me) and has a mildly buckled wheel. My concern is that the hoop is now compromised, trueing it up will help but it essentially a bent wheel with internal stresses constantly fighting the spokes. What's everyones view on this?
- jacks1071
- Posts: 3068
- Joined: Thu Aug 20, 2009 9:47 pm
- Location: Mackay, QLD
- Contact:
Re: Pretzelled Wheel
Postby jacks1071 » Mon Mar 04, 2013 11:44 am
If its only a few mm out of true then let them true it up, its not that uncommon to take a brand new bike out of a box and for the wheels not to be running perfectly true. The shop should have picked it up prior to delivery.
- Uba Tracker
- Posts: 265
- Joined: Sun Jan 13, 2008 9:50 pm
- Location: Toowoomba, Qld
Re: Pretzelled Wheel
Postby Uba Tracker » Mon Mar 04, 2013 11:51 am
-
- Posts: 9810
- Joined: Tue Dec 01, 2009 11:48 am
Re: Pretzelled Wheel
Postby human909 » Mon Mar 04, 2013 12:15 pm
There is no way in which the rim (hoop) could be compromised by that slight out of true. The straightness and trueness of a wheel is 95% spokes.Uba Tracker wrote:My concern is that the hoop is now compromised, trueing it up will help but it essentially a bent wheel with internal stresses constantly fighting the spokes. What's everyones view on this?
It is poor that the shop let it out without truing the wheels, but I wouldn't worry about any effect of it.
- jacks1071
- Posts: 3068
- Joined: Thu Aug 20, 2009 9:47 pm
- Location: Mackay, QLD
- Contact:
Re: Pretzelled Wheel
Postby jacks1071 » Mon Mar 04, 2013 12:33 pm
For most wheels that wouldn't be too much of an issue.Uba Tracker wrote:I measured the run out at 4mm laterally and 1.5mm on the radius. Like yourself I'm surprised and a little disappointed that the pre-delivery check didn't spot it.
4mm is hardly pretzelled
- Uba Tracker
- Posts: 265
- Joined: Sun Jan 13, 2008 9:50 pm
- Location: Toowoomba, Qld
Re: Pretzelled Wheel
Postby Uba Tracker » Mon Mar 04, 2013 1:15 pm
- Uba Tracker
- Posts: 265
- Joined: Sun Jan 13, 2008 9:50 pm
- Location: Toowoomba, Qld
Re: Pretzelled Wheel
Postby Uba Tracker » Mon Mar 04, 2013 7:50 pm
Ah well it is a Mountain Bike, and a bit of cosmetic damage is to be expected I guess.
- foo on patrol
- Posts: 9023
- Joined: Sat Dec 19, 2009 11:12 am
- Location: Sanstone Point QLD
Re: Pretzelled Wheel
Postby foo on patrol » Tue Mar 05, 2013 6:02 am
Foo
Goal 6000km
-
- Posts: 14351
- Joined: Wed Jul 25, 2012 4:40 pm
- Location: Bendigo
Re: Pretzelled Wheel
Postby warthog1 » Tue Mar 05, 2013 7:01 am
- Uba Tracker
- Posts: 265
- Joined: Sun Jan 13, 2008 9:50 pm
- Location: Toowoomba, Qld
Re: Pretzelled Wheel
Postby Uba Tracker » Tue Mar 05, 2013 11:47 am
Yes I'll lodge my objection by shopping else where in furure, there's no shortage of bike shops in Toowoomba so one would think that good after sales service would be high on the agenda - as it turns out I guess not.foo on patrol wrote:Sounds like a ruff as guts bike shop, if they can't true a wheel without scratching the spokes and not bothering with wiping things down before giving it back to go!
- foo on patrol
- Posts: 9023
- Joined: Sat Dec 19, 2009 11:12 am
- Location: Sanstone Point QLD
Re: Pretzelled Wheel
Postby foo on patrol » Tue Mar 05, 2013 2:58 pm
I worked at one of the shops in Ipswich part time when he was managing it and he was always good with his customer service than.
Foo
Goal 6000km
- Uba Tracker
- Posts: 265
- Joined: Sun Jan 13, 2008 9:50 pm
- Location: Toowoomba, Qld
Re: Pretzelled Wheel
Postby Uba Tracker » Tue Mar 05, 2013 10:33 pm
G'day Foo,foo on patrol wrote:Hey Uba, a bloke I used to race against has one up there. His name is Brian Page ( hope it's not his) and he was a top bloke on and off the bike and old school. I don't know what shop it is that he has but I believe he helps the young up and coming blokes a bit with their race craft.
I worked at one of the shops in Ipswich part time when he was managing it and he was always good with his customer service than.
Foo
I know Pagey quite well, and no it's not his shop. Brian's a great bloke and he runs a very tight ship service wise, had HE been the Specialized dealer in Toowoomba I would have bought from him and we wouldn't be having this conversation about sub-standard after sales service.
Hey Warthog, thanks for the tip about Mr Sheen, I tried it this arvo but the stains are well and truly there to stay. Good to know that it gets tar off though.
- foo on patrol
- Posts: 9023
- Joined: Sat Dec 19, 2009 11:12 am
- Location: Sanstone Point QLD
Re: Pretzelled Wheel
Postby foo on patrol » Wed Mar 06, 2013 6:20 am
Foo
Goal 6000km
Return to “General Cycling Discussion”
- General Australian Cycling Topics
- Info / announcements
- Buying a bike / parts
- General Cycling Discussion
- The Bike Shed
- Cycling Health
- Cycling Safety and Advocacy
- Women's Cycling
- Bike & Gear Reviews
- Cycling Trade
- Stolen Bikes
- Bicycle FAQs
- The Market Place
- Member to Member Bike and Gear Sales
- Want to Buy, Group Buy, Swap
- My Bikes or Gear Elsewhere
- Serious Biking
- Audax / Randonneuring
- Retro biking
- Commuting
- MTB
- Recumbents
- Fixed Gear/ Single Speed
- Track
- Electric Bicycles
- Cyclocross and Gravel Grinding
- Dragsters / Lowriders / Cruisers
- Children's Bikes
- Cargo Bikes and Utility Cycling
- Road Racing
- Road Biking
- Training
- Time Trial
- Triathlon
- International and National Tours and Events
- Cycle Touring
- Touring Australia
- Touring Overseas
- Touring Bikes and Equipment
- Australia
- Western Australia
- New South Wales
- Queensland
- South Australia
- Victoria
- ACT
- Tasmania
- Northern Territory
- Country & Regional
Who is online
Users browsing this forum: 2wheels_mond, Duck!, neild
- All times are UTC+10:00
- Top
- Delete cookies
About the Australian Cycling Forums
The Australian Cycling Forums is a welcoming community where you can ask questions and talk about the type of bikes and cycling topics you like.
Bicycles Network Australia
Forum Information
Connect with BNA
This website uses affiliate links to retail platforms including ebay, amazon, proviz and ribble.