Need Advice!
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Need Advice!
Postby waqas_1994 » Fri Apr 19, 2013 1:47 pm
Here are photos of the bike as soon as i got it home.
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I don't think the bike can get this dirty in a 10 min ride.
So basically what can i do in this situation. can i ask for a refund or a discount?
- ColinOldnCranky
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Re: Need Advice!
Postby ColinOldnCranky » Fri Apr 19, 2013 3:08 pm
On that basis that chain wheel is NOT just a bit of wear from any amount of demo. That is an old and well used chain wheel. One wonders if they have been rebuilding and repainting used bikes to sell as new.
Go back, ask the question with your phone surreptitiously on record and then post if to YouTube. If they are claiming that it has only had you test ride it (and that my initial qualification is disposed of) then the prick deserves to be lambasted loudly and publicly.
After that , demand a refund and go elsewhere. If you have any arguments contact your state consumer affairs. In fact even if you do not have any more resistance I'd be putting in a complaint and protect the rest of the communty.
I don't think my old bike had wear like that after 200,000kms.
Is that grit on the chain or is it pitting?
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Re: Need Advice!
Postby LM324 » Fri Apr 19, 2013 3:22 pm
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Re: Need Advice!
Postby Pax » Fri Apr 19, 2013 3:46 pm
Hmmmm, not so sure Colin. If you are referring to the teeth on the chainring, I think the dished appearance is an optical illusion, not wear...???ColinOldnCranky wrote:I am assuming that they are not now making chains with some sort of assymetrical tooth profile. Perhaps someone can tell me that that is no longer the case as I no longer ride a bike.
On that basis that chain wheel is NOT just a bit of wear from any amount of demo. That is an old and well used chain wheel. ...
I don't think my old bike had wear like that after 200,000kms.
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Re: Need Advice!
Postby Jesmol » Fri Apr 19, 2013 4:11 pm
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Re: Need Advice!
Postby ColinOldnCranky » Fri Apr 19, 2013 5:01 pm
You could be right there. Though the tooth about three down looks decidedly worse for wear imo. I placed a ruler along the visual middle of it's length and that implies a centre of chain wheel that seems a bit to far off the top of the page. If the pic was a bit further out so that I could see the chain wheel axis, preferably taken from the centre line of the axle, then it is a simple matter of placing a ruler over the apex of some of the teeth at the top end of the picture.Pax wrote:Hmmmm, not so sure Colin. If you are referring to the teeth on the chainring, I think the dished appearance is an optical illusion, not wear...???ColinOldnCranky wrote:I am assuming that they are not now making chains with some sort of assymetrical tooth profile. Perhaps someone can tell me that that is no longer the case as I no longer ride a bike.
On that basis that chain wheel is NOT just a bit of wear from any amount of demo. That is an old and well used chain wheel. ...
I don't think my old bike had wear like that after 200,000kms.
To waqas_1994, what we are taking about is if the teeth are showing that they are slanted a bit to the rear then they have been doing a lot of work for quite some time. Ignoring the pretty dishing, they should be symmetrical across a line taken from axis of the apex of each tooth to the exact centre of the chain ring where it connects tot he bottom bracket/axle. Have a look at that.
Or just take it to a friend who does a lot of riding and who spends a fair bit of time tinkering with and maintaining his bike. There are plenty around.
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Re: Need Advice!
Postby open roader » Fri Apr 19, 2013 6:23 pm
The chain (KMC -X) will come out of the box with heavy lube on it which is tacky and picks up grit and dirt like proverbial to a blanket. You can either de-grease / clean / and apply a quality chain lube or just rag the chain off post riding and after a few rides the tacky heavy lube will have largely disapated and you can use a quality lube which picks up far less heavy particles.
The chain rings look very new to me, just some light grease marks on the toothing and on the ring inner from shifting from small to big and vice-versa.
From these two pics I see no evidence of a well used bike.....relax......
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Re: Need Advice!
Postby waqas_1994 » Fri Apr 19, 2013 6:49 pm
I took the bike to the shop and got it refunded.
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Re: Need Advice!
Postby open roader » Fri Apr 19, 2013 6:53 pm
Harsh methinks, however, the customer is always right.waqas_1994 wrote:I took the bike to the shop and got it refunded.
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Re: Need Advice!
Postby philip » Fri Apr 19, 2013 7:21 pm
From the amount of grit on that chain (very little) I really doubt anyone else but you road it.waqas_1994 wrote:I took the bike to the shop and got it refunded.
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Re: Need Advice!
Postby pawnii » Fri Apr 19, 2013 9:17 pm
They wipe down the showroom bikes regularly but they can't get the dust off the chainset.
Don't worry about it. It's brand new
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Re: Need Advice!
Postby RonK » Fri Apr 19, 2013 9:42 pm
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Re: Need Advice!
Postby handle » Sun Apr 21, 2013 11:23 am
ColinOldnCranky: I can tell you from first-hand experience that "they" (Shimano, at least) have been using asymmetric tooth profiles on mainstream derailleur-shifted bicycles for at least 17 years - probably longer. My 1996-vintage mid-range Shimano-equipped MTB had noticeably asymmetric profiles on both chainrings and rear cogs.
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Re: Need Advice!
Postby ColinOldnCranky » Sun Apr 21, 2013 12:01 pm
Ta. I rode in an era when we only changed parts when they were broken so you will find a lack of knowledge on product and what are current "cool" brand marks. Cycling knicks were almost always plain black. And Shimano was just starting to generate a reputation for themselves. My one and only set of chain wheels would have been bought in early 80's and stayed on the bike until I could no longer ride it.handle wrote:I agree with what seems to be the consensus here: that was a new bike with a short test ride on it.
ColinOldnCranky: I can tell you from first-hand experience that "they" (Shimano, at least) have been using asymmetric tooth profiles on mainstream derailleur-shifted bicycles for at least 17 years - probably longer. My 1996-vintage mid-range Shimano-equipped MTB had noticeably asymmetric profiles on both chainrings and rear cogs.
Funny how all this new and better stuff needs replacing so soon.
Oh, for the good old days. Diptheria, polio, stillbirths, wife beating, driving home drunk, takeaway=fish and chips...
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Re: Need Advice!
Postby jules21 » Mon Apr 22, 2013 11:32 pm
i wonder what they'll do with it?waqas_1994 wrote:I took the bike to the shop and got it refunded.
it's a bit of a grey area - while the bike would have been fine from a mechanical perspective, knowing that it's been ridden around by other customers denies you that warm, fuzzy experience of taking it on its first ride.
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Re: Need Advice!
Postby Tornado » Tue Apr 23, 2013 3:04 pm
2015 Specialized Tarmac
2012 Avanti Giro3
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Re: Need Advice!
Postby macca33 » Tue Apr 23, 2013 3:26 pm
cheers
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Re: Need Advice!
Postby waqas_1994 » Tue Apr 23, 2013 6:45 pm
To some people it may not matter but little things like this can ruin a persons view and experience of a bike shop. It certainly ruined mine.
Anyways thanks for the input guys. Just took the bike out for a ride through the cooks river cycleway, and enjoyed every moment. Cant wait to do longer rides.
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Re: Need Advice!
Postby Rex » Wed Apr 24, 2013 3:14 pm
I just wanted to add that I agree with this. I replaced my 13,000kms Shimano chainring a few weeks ago and the old one looked very similar to this.ColinOldnCranky wrote:I
On that basis that chain wheel is NOT just a bit of wear from any amount of demo. That is an old and well used chain wheel. One wonders if they have been rebuilding and repainting used bikes to sell as new.
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