Online Purchases - good and bad experiences
- Jonno
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Re: Online Purchases - good and bad experiences
Postby Jonno » Fri May 24, 2013 3:43 pm
Ordered a work stand from from T7 last Tuesday - still waiting!
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Re: Online Purchases - good and bad experiences
Postby FatBoyWannaBeThin » Sat May 25, 2013 7:56 am
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Re: Online Purchases - good and bad experiences
Postby ab012 » Sat May 25, 2013 6:05 pm
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Re: Online Purchases - good and bad experiences
Postby jzr » Mon May 27, 2013 12:11 pm
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Re: Online Purchases - good and bad experiences
Postby celeste boy » Mon May 27, 2013 1:39 pm
I would really like to sort this out for myself and for other purchasers, so any advice here would be appreciated. My experience is purchase of wheel value =$1182 with free postage. I was contacted and told I needed to pay $194.69 to allow it to go through customs. That's 17% and I'm sure the GST hasn't gone up yet.Summernight wrote:You can ask for a refund of the duty if you were incorrectly charged it on that one occasion. If you have the details and even if it was a few years ago they should still give you the refund if you follow it up with them. Of course, whether it is worth your time is another factor.Ross wrote:Shouldn't be any duty payable on wheels, though they don't always know their own rules as I bought 2 sets of wheels and was charged duty (+GST) on one but not the other. I think you will be liable for GST though. The amount of GST is based on the cost of the goods plus postage as AUbicycles has pointed out already so yes you did the right thing.celeste boy wrote:I received the phone call on my mobile today from 'customs' who said I was over the $1000 on an order. Asked if that included postage and I said 'yes'. Was that the right thing to say?
he said he would have to work out the GST and he would get back to me. That was 6 hours ago!
I guess I have been lucky with groupsets but wheels stand out I suppose.
CB
I think it would be a good idea if Wiggle and others helped us out here. Their links are not very helpful but I guess we are only a small market here.
CB
- Summernight
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Re: Online Purchases - good and bad experiences
Postby Summernight » Mon May 27, 2013 1:57 pm
Found this while searching from our own Admin:celeste boy wrote:I would really like to sort this out for myself and for other purchasers, so any advice here would be appreciated. My experience is purchase of wheel value =$1182 with free postage. I was contacted and told I needed to pay $194.69 to allow it to go through customs. That's 17% and I'm sure the GST hasn't gone up yet.
I think it would be a good idea if Wiggle and others helped us out here. Their links are not very helpful but I guess we are only a small market here.
CB
http://www.bicycles.net.au/2010/08/ulti ... as-orders/" onclick="window.open(this.href);return false;
Refund application link still works although other links have been updated by Customs so don't work.
And: http://www.customs.gov.au/site/shortTariff.asp" onclick="window.open(this.href);return false;
Bicycle wheels: Tariff code: 87149200 Stat code: 07
Somewhere in their rabbit warren of documents it says bicycle wheels are duty free:
See here:
http://www.customs.gov.au/webdata/resou ... CW2012.pdf" onclick="window.open(this.href);return false; (page 5)
EDIT: request a break-down of the ~$194 fee they have quoted you. Only they will know where they got this magic number from and whether they have incorrectly charged duty on the wheels.
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Re: Online Purchases - good and bad experiences
Postby boss » Mon May 27, 2013 2:29 pm
Dispatched by Rapha 4pm Friday afternoon London time (12:30am Saturday Morning CST).
Cleared customs 11am morning (Monday) and with delivery driver 1:30pm this afternoon.
A lot can be said about the price of Rapha stuff, but heck, their order fulfillment is second to none.
Edit: just arrived = 2:25pm Monday.
- HAKS
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Re: Online Purchases - good and bad experiences
Postby HAKS » Mon May 27, 2013 5:27 pm
Wiggle wheel order. Ordered Wed 22nd, Delivered to Canberra Mon 27th
Happy face .....except the shoes are on their way back (wrong size on my behalf)
- open roader
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Re: Online Purchases - good and bad experiences
Postby open roader » Mon May 27, 2013 8:45 pm
Velossimo Kft in Hungary - Europe - Official Bottecchia distributor for Hungary. Operated by Mives Gabor, a genuine vendor of quality bicycle framesets and other cycling related merchandise. As seen on eBay, however, I dealed directly with Mives privately (not on eBay).
Once I had decided which frame set I wanted my order to the Bottecchia factory was made rapidly and my frameset (fully trackable) was dispatched to me propmptly - arrived in good time - My genuine Bottecchia frame was delivered safely to my P.O.Box. all the way from Hungary. Original factory sealed frame box was unopened / untouched, the frameset is beautifully finished. The discounted price offered was generous (paid in Euros) Mives is a good listener, fast communicatior and a no nonsence operator - willing to negotiate on price and offered me contacts to genuine past customers as referees prior to me purchasing.
10/10 overseas online purchasing experience.
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Re: Online Purchases - good and bad experiences
Postby cyclebee » Mon May 27, 2013 10:02 pm
- rebilda
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Re: Online Purchases - good and bad experiences
Postby rebilda » Tue May 28, 2013 5:42 pm
Thought I'd be lucky to see them this week - Pleasently surprised!
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Re: Online Purchases - good and bad experiences
Postby jasonc » Thu May 30, 2013 4:08 pm
turned up in 10 days. bloody tiny light putting out a stupid amount of lumens
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Re: Online Purchases - good and bad experiences
Postby jcjordan » Thu May 30, 2013 6:23 pm
What was the shipping costs like?rebilda wrote:I ordered some Brake parts from Jenson USA, Thursday night, last week. They were in the letterbox today! (Tuesday)
Thought I'd be lucky to see them this week - Pleasently surprised!
Last time I looked the were horrendous
Veni, Vidi, Vespa -- I Came, I Saw, I Rode Home
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Re: Online Purchases - good and bad experiences
Postby celeste boy » Thu May 30, 2013 9:04 pm
CB
- HAKS
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Re: Online Purchases - good and bad experiences
Postby HAKS » Thu May 30, 2013 10:16 pm
Ditto. I blinded the wife when i turned it on in the kitchenceleste boy wrote:Rear light arrived today- the free one with the magazine. It's bright all right! Can you see it from where you are because it's too bright to run in the house!
CB
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Re: Online Purchases - good and bad experiences
Postby jcjordan » Fri May 31, 2013 7:50 am
Which magazine?HAKS wrote:Ditto. I blinded the wife when i turned it on in the kitchenceleste boy wrote:Rear light arrived today- the free one with the magazine. It's bright all right! Can you see it from where you are because it's too bright to run in the house!
CB
Veni, Vidi, Vespa -- I Came, I Saw, I Rode Home
- MarkG
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Re: Online Purchases - good and bad experiences
Postby MarkG » Fri May 31, 2013 1:58 pm
Awesome.
- Dan
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Re: Online Purchases - good and bad experiences
Postby Dan » Fri May 31, 2013 6:00 pm
Total Cycling order? Only left N.Ireland yesterday - 30/05. All items were stock.
- HAKS
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Re: Online Purchases - good and bad experiences
Postby HAKS » Fri May 31, 2013 11:16 pm
http://www.subscribetoday.com.au/magazi ... /bike.html" onclick="window.open(this.href);return false;jcjordan wrote:Which magazine?HAKS wrote:Ditto. I blinded the wife when i turned it on in the kitchenceleste boy wrote:Rear light arrived today- the free one with the magazine. It's bright all right! Can you see it from where you are because it's too bright to run in the house!
CB
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Re: Online Purchases - good and bad experiences
Postby ab012 » Sat Jun 01, 2013 2:41 pm
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Re: Online Purchases - good and bad experiences
Postby gabrielle260 » Sat Jun 01, 2013 3:13 pm
I'll be keen to see how it goes from this point,
Andrew
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Re: Online Purchases - good and bad experiences
Postby sdnelson19 » Sat Jun 01, 2013 9:08 pm
HAKS wrote:Ditto. I blinded the wife when i turned it on in the kitchenceleste boy wrote:Rear light arrived today- the free one with the magazine. It's bright all right! Can you see it from where you are because it's too bright to run in the house!
CB
mine arrived yesterday.. it's bloody bright but the gold colour doesnt match my bike at all..
- HAKS
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Re: Online Purchases - good and bad experiences
Postby HAKS » Sun Jun 02, 2013 1:30 am
I got the Red one. Can't complain, goes with most bikes.sdnelson19 wrote:HAKS wrote:Ditto. I blinded the wife when i turned it on in the kitchenceleste boy wrote:Rear light arrived today- the free one with the magazine. It's bright all right! Can you see it from where you are because it's too bright to run in the house!
CB
mine arrived yesterday.. it's bloody bright but the gold colour doesnt match my bike at all..
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Re: Online Purchases - good and bad experiences
Postby macski » Sun Jun 02, 2013 1:44 pm
- rebilda
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Re: Online Purchases - good and bad experiences
Postby rebilda » Mon Jun 03, 2013 6:11 pm
jcjordan wrote:What was the shipping costs like?rebilda wrote:I ordered some Brake parts from Jenson USA, Thursday night, last week. They were in the letterbox today! (Tuesday)
Thought I'd be lucky to see them this week - Pleasently surprised!
Last time I looked the were horrendous
not outrageous....I think it was about $20.
My main reason for going with Jenson was I could buy all the parts I wanted, in one go (one x shipping charge). The Avid, brake calliper rebuild kits also included a new piston, where others I looked at were seals only.
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