Online Purchases - good and bad experiences

Arbuckle23
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Re: Online Purchases - good and bad experiences

Postby Arbuckle23 » Fri Jun 07, 2024 1:51 pm

Mr Purple wrote:
Fri Jun 07, 2024 1:09 pm
So is Shimano stuff on AliExpress actually Shimano?
Because it looks pretty affordable!

I would be nervous. Happy for someone else to be the test dummy :)

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Re: Online Purchases - good and bad experiences

Postby CmdrBiggles » Fri Jun 07, 2024 3:47 pm

Arbuckle23 wrote:
Fri Jun 07, 2024 1:51 pm
Mr Purple wrote:
Fri Jun 07, 2024 1:09 pm
So is Shimano stuff on AliExpress actually Shimano?
Because it looks pretty affordable!

I would be nervous. Happy for someone else to be the test dummy :)

Alibaba is the parent company, so there is some assurance there given its global footprint and history in on-line inventory.
I doubt Shimano would be happy that its products are discounted to such low prices at retail level, or in particular as you find on AliExpress, so it is a case of 'Buyer Beware'; the product advertised may well be a dupe (as, for example recently, fancy finding Burberry on AliExpress! :o ), and the lack of regulation in China means you really do not know what you are getting.

I wouldn't even hand over my card details.
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Re: Online Purchases - good and bad experiences

Postby Aushiker » Tue Jun 11, 2024 11:58 am

Very happy with the service from SJS Cycles in the UK. Very competitive pricing and delivery took 15 days, so reasonable in my view.
Last edited by Aushiker on Tue Jun 11, 2024 12:20 pm, edited 1 time in total.

am50em
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Re: Online Purchases - good and bad experiences

Postby am50em » Tue Jun 11, 2024 12:12 pm

I bought some Shimano stuff off AliExpress. Appears to be genuine. I always use PayPal for online transactions so credit card details are only given to them.

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Re: Online Purchases - good and bad experiences

Postby CmdrBiggles » Tue Jun 11, 2024 12:41 pm

The last item of goodies to arrive today was the iGSPORT iGS800 computer. This big, touch-screen toy with every trick came from igs sport over in Perth, west 'straya. Communicative and sure-footed. I give them 6 stars out of a possible 5...
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Re: Online Purchases - good and bad experiences

Postby redsonic » Thu Jun 13, 2024 5:01 pm

I used Custom Cut Spokes in Bournemouth for the first time, and was blown away by the service. Ordered on Friday, delivered today (Thursday), and product and shipping cost was cheaper than I could find elsewhere. I was after short spokes to re-lace the front wheel of my Mum's recumbent trike, and the chances of finding pre-cut ones that length were low. Very happy. Now to the wheel...

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Re: Online Purchases - good and bad experiences

Postby Duck! » Thu Jun 13, 2024 10:28 pm

^^ I've got stuff from Custom Cut numerous times, even when I worked in a bike shop here! Although often not the cheapest in unit price compared to other mainland European suppliers, they are still cheaper than I could get locally at an industry-insider price! And where they don't quite match the Germans & others on unit price, they come out way ahead on postage, so overall on top.

And yes, service is top notch. I had one set of spokes go AWOL after landing in Aus and in the hands of AusPost, as their own tracking showed. Despite this and after a complaint being lodged, AusPost denied responsibility and told me I should raise it with the seller. I did this, with brutal honesty against AP.

At the same time, I gave AP a 14-day ultimatum to find and deliver the package they'd lost, which by then had been getting close to two months since they received it, otherwise I'd go them for the full cost of the spokes & freight, plus a bit of Eff Around Fee to compensate my client who'd been expecting the wheels a lot sooner.

Custom Cut bent over backwards, double checking and resubmitting freight documents in case they'd made an error, and were on the brink of sending a replacement set of spokes entirely at their own cost when the original "missing" set miraculously turned up the day before the ultimatum to AP kicked in......
I had a thought, but it got run over as it crossed my mind.

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redsonic
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Re: Online Purchases - good and bad experiences

Postby redsonic » Fri Jun 14, 2024 9:19 am

I probably found Custom Cut Spokes from your recommendation on this forum, Duck. Thanks for the tip!

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Re: Online Purchases - good and bad experiences

Postby am50em » Sun Jun 16, 2024 7:35 am


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foo on patrol
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Re: Online Purchases - good and bad experiences

Postby foo on patrol » Sun Jun 16, 2024 7:43 am

^^^Interesting^^^^

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Re: Online Purchases - good and bad experiences

Postby warthog1 » Sun Jun 16, 2024 8:03 am

am50em wrote:
Sun Jun 16, 2024 7:35 am
Have you used any yet? Wondering how well they last.
I have used Sunrace in 11s and they are good.
Wouldn't mind another 11-34 in 12s. Might try a ztto goer.
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Re: Online Purchases - good and bad experiences

Postby am50em » Sun Jun 16, 2024 8:06 am

Haven't tried yet but will when I need replacement.

blizzard
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Re: Online Purchases - good and bad experiences

Postby blizzard » Sun Jun 16, 2024 9:18 am

All steel, should wear ok. I would be more worried about shift performance. It's only a little cheaper than Ultegra and like 40g.

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Re: Online Purchases - good and bad experiences

Postby warthog1 » Sun Jun 16, 2024 10:29 am

blizzard wrote:
Sun Jun 16, 2024 9:18 am
All steel, should wear ok. I would be more worried about shift performance. It's only a little cheaper than Ultegra and like 40g.
259g Can't link the site off AliExpress. It links to something else entirely

vs 345g https://bike.shimano.com/en-EU/product/ ... 01-12.html

from what I have looked at.
More expensive though.
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Re: Online Purchases - good and bad experiences

Postby blizzard » Sun Jun 16, 2024 10:40 am

warthog1 wrote:
Sun Jun 16, 2024 10:29 am
blizzard wrote:
Sun Jun 16, 2024 9:18 am
All steel, should wear ok. I would be more worried about shift performance. It's only a little cheaper than Ultegra and like 40g.
259g Can't link the site off AliExpress. It links to something else entirely

vs 345g https://bike.shimano.com/en-EU/product/ ... 01-12.html

from what I have looked at.
More expensive though.

That's a decent weight saving, I was looking at 11sp 11-30t which is about 225g Ztto vs 269g for Shimano.

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Re: Online Purchases - good and bad experiences

Postby warthog1 » Sun Jun 16, 2024 10:52 am

blizzard wrote:
Sun Jun 16, 2024 10:40 am



That's a decent weight saving, I was looking at 11sp 11-30t which is about 225g Ztto vs 269g for Shimano.
yeah 11-34 sorry
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rifraf
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Re: Online Purchases - good and bad experiences

Postby rifraf » Sun Jun 16, 2024 8:20 pm

redsonic wrote:
Thu Jun 13, 2024 5:01 pm
I used Custom Cut Spokes in Bournemouth for the first time, and was blown away by the service. Ordered on Friday, delivered today (Thursday), and product and shipping cost was cheaper than I could find elsewhere. I was after short spokes to re-lace the front wheel of my Mum's recumbent trike, and the chances of finding pre-cut ones that length were low. Very happy. Now to the wheel...
Duck! wrote:
Thu Jun 13, 2024 10:28 pm
^^ I've got stuff from Custom Cut numerous times, even when I worked in a bike shop here! Although often not the cheapest in unit price compared to other mainland European suppliers, they are still cheaper than I could get locally at an industry-insider price! And where they don't quite match the Germans & others on unit price, they come out way ahead on postage, so overall on top.

And yes, service is top notch. I had one set of spokes go AWOL after landing in Aus and in the hands of AusPost, as their own tracking showed. Despite this and after a complaint being lodged, AusPost denied responsibility and told me I should raise it with the seller. I did this, with brutal honesty against AP.

At the same time, I gave AP a 14-day ultimatum to find and deliver the package they'd lost, which by then had been getting close to two months since they received it, otherwise I'd go them for the full cost of the spokes & freight, plus a bit of Eff Around Fee to compensate my client who'd been expecting the wheels a lot sooner.

Custom Cut bent over backwards, double checking and resubmitting freight documents in case they'd made an error, and were on the brink of sending a replacement set of spokes entirely at their own cost when the original "missing" set miraculously turned up the day before the ultimatum to AP kicked in......
redsonic wrote:
Fri Jun 14, 2024 9:19 am
I probably found Custom Cut Spokes from your recommendation on this forum, Duck. Thanks for the tip!
Good but not good enough for a link? :lol:

Oh all right then.......
https://www.customcutspokes.co.uk/
(Its a joke :lol: Thanks for the tip)
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Re: Online Purchases - good and bad experiences

Postby blizzard » Mon Jun 17, 2024 3:16 pm

warthog1 wrote:
Sun Jun 16, 2024 10:52 am
blizzard wrote:
Sun Jun 16, 2024 10:40 am



That's a decent weight saving, I was looking at 11sp 11-30t which is about 225g Ztto vs 269g for Shimano.
yeah 11-34 sorry
The Goldix version is on a good sale right now Just found this amazing item on AliExpress.

https://a.aliexpress.com/_mNtK6eo

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Re: Online Purchases - good and bad experiences

Postby warthog1 » Mon Jun 17, 2024 3:44 pm

blizzard wrote:
Mon Jun 17, 2024 3:16 pm
warthog1 wrote:
Sun Jun 16, 2024 10:52 am
blizzard wrote:
Sun Jun 16, 2024 10:40 am



That's a decent weight saving, I was looking at 11sp 11-30t which is about 225g Ztto vs 269g for Shimano.
yeah 11-34 sorry
The Goldix version is on a good sale right now Just found this amazing item on AliExpress.

https://a.aliexpress.com/_mNtK6eo
Haven't heard of Goldix, is it the same as ZTTO? $101 for 11-34 12s so a gòod price. :)
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blizzard
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Re: Online Purchases - good and bad experiences

Postby blizzard » Mon Jun 17, 2024 3:51 pm

From the photos the construction looks the same, in the video TraceVelo mentions he believes they are the same, and he spends a lot of time looking at AliExpress. It's pretty common for the same item to be sold under a couple different brand names.

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Re: Online Purchases - good and bad experiences

Postby warthog1 » Mon Jun 17, 2024 6:32 pm

blizzard wrote:
Mon Jun 17, 2024 3:51 pm
From the photos the construction looks the same, in the video TraceVelo mentions he believes they are the same, and he spends a lot of time looking at AliExpress. It's pretty common for the same item to be sold under a couple different brand names.
Thankyou :)
Dogs are the best people :wink:

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MichaelB
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Re: Online Purchases - good and bad experiences

Postby MichaelB » Tue Jun 18, 2024 11:20 am

I purchased a ZTTO cassette a while ago from a shop on Ali that had good feedback from WW forum, but the 17T cog skipped under medium load, so was promptly binned.

Think it is a lottery that you can often win, but also lose too

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Re: Online Purchases - good and bad experiences

Postby Aushiker » Tue Jun 18, 2024 11:43 am

On the subject of Aliexpress brakes, there has been a bit of discussion about brake pads from Aliexpress. Maybe not ideal for downhill riding, but they seem to perform okay and at a very good price. The ones I was looking at where $12 for a two pair.

See https://www.emtbforums.com/threads/brak ... ost-552287 for the discussion.

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Re: Online Purchases - good and bad experiences

Postby warthog1 » Tue Jun 18, 2024 3:22 pm

MichaelB wrote:
Tue Jun 18, 2024 11:20 am
I purchased a ZTTO cassette a while ago from a shop on Ali that had good feedback from WW forum, but the 17T cog skipped under medium load, so was promptly binned.

Think it is a lottery that you can often win, but also lose too
Steel or aluminium on the 17?
Hopefully aluminium, crap for a new one to skip immediately either way. Poor manufacturing.
Dogs are the best people :wink:

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MichaelB
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Re: Online Purchases - good and bad experiences

Postby MichaelB » Tue Jun 18, 2024 10:37 pm

warthog1 wrote:
Tue Jun 18, 2024 3:22 pm
MichaelB wrote:
Tue Jun 18, 2024 11:20 am
I purchased a ZTTO cassette a while ago from a shop on Ali that had good feedback from WW forum, but the 17T cog skipped under medium load, so was promptly binned.

Think it is a lottery that you can often win, but also lose too
Steel or aluminium on the 17?
Hopefully aluminium, crap for a new one to skip immediately either way. Poor manufacturing.
All steel. Other than that, fine !

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