Garmin Edge Maintenance

[grt046]

My Garmin Edge 520 Plus, about 5 years old is in need of maintenance.

The two top rubber buttons have failed and as such the unit while sort of operational is no longer waterproof. In addition the battery charge life has deteriorated with a struggle to manage 4 hrs use

Can this maintenance be provided at a reasonable cost or is it better to bin it and replace with a new 540.

I have emailed Garmin and am waiting a response

[warthog1]

Don't know if YouTube may have some helpful suggestions?

https://www.google.com/search?q=garmin+ ... eplacement

click the video tab

[am50em]

https://www.aliexpress.com/w/wholesale- ... parts.html

https://www.aliexpress.com/item/4000402 ... b5c2dce09e

https://www.polartech.com.au/products/3 ... nt-battery

A friend replaced battery in Garmin 800 and it was not too hard.

[grt046]

Don't know if YouTube may have some helpful suggestions?

https://www.google.com/search?q=garmin+ ... eplacement

click the video tab

Thanks for that. I will give the button fix hack a go first and see how things turn out. Can live with the battery for the time being

Further to the above my eagle eyed wife found the missing rubber button thing on the driveway and it is now back in place sealed with a bit of electrical tape. Works like a new one and looks the goods .... not sure how long it will last though.

[Arbuckle23]

Garmin offer a refurb service.
Send them old one and they send you a refurbished one, at a good price.
Ask them to price a refurb for you

[grt046]

Garmin offer a refurb service.
Send them old one and they send you a refurbished one, at a good price.
Ask them to price a refurb for you

Thanks. Have emailed Garmin asking for a refurb quote

[nezumi]

I emailed Garmin in a similar situation recently after the power button on my Edge 520 essentially fell off.

After much back and forth and some very poor service, I finally settled on replacing the 520 with a refurbished 530. All up it probably cost me around $200 including the postage to Garmin? Their instructions on the posting of the return unit were sub par too - if you do go down that route, wait for an email with the details, including the case number for the return address.

[Arbuckle23]

Just got a refurb 1030 in the last couple of weeks.
Totally painless experience.
Mail instructions were quite clear?

[warthog1]

I bought a refurbished 1030 and 2 pairs of refurbished vector 3 pedals. All have been good. That is a good way to go it seems.

[grt046]

Well Garmin were quick to respond. $224.50 for a refurbished 520 plus.

Defective unit being posted off tomorrow

[nezumi]

Just got a refurb 1030 in the last couple of weeks.
Totally painless experience.
Mail instructions were quite clear?

The instructions that I received at the end of the refurb unit purchase had an address the send it to, but didn't include the reference number. It wasn't until I got the email that I actually had anything to include that identified the return as being from me (the Attn: Return # line).

Their initial offer was for a flat 20% discount in their (full RRP) store. I refused this as manifestly inadequate, which is when I got the counter offer of a refurbed 530 for $185.

[Tim]

Well Garmin were quick to respond. $224.50 for a refurbished 520 plus.

Defective unit being posted off tomorrow

Wondering who you guys contacted for these refurbished units.
I have an older Edge 520 with declining battery life and an even older 800 with similar battery issues.
Do they offer refurb replacements on outdated model lines? I bought the 800 12 years ago.

[Arbuckle23]

You might not get an 800, but they may offer a refurb later model.
A mate got his old 1000 replaced by a 1030 refurb

Start here and enquire away https://support.garmin.com/en-AU/

[grt046]

Well Garmin were quick to respond. $224.50 for a refurbished 520 plus.

Defective unit being posted off tomorrow

Gamin acknowledged receipt of my defective unit on 3/11 and refurbished unit received 7/11. Happy with that.
Unfortunately I am temporally off the bike for medical reasons so haven't been able to use it